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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,310 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

January 09, 2025

Service was great. They have always been great!! I’ve been dealing w them for years. More

by jandiamond1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wormberg, Nicholas Klinger
Jan 10, 2025 -

Smith Motor Sales of Haverhill Inc responded

Jan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

January 09, 2025

Great customer service, very attentive to customers, communication is very clear and honest service advisors would definitely recommend More

by E55CHR0MEAMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 10, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rob met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

January 09, 2025

Best Service ever, they always explain everything and always try to save me money thanks More

by VIHESSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jan 10, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Nicholas or our team know if we can be of further assistance.

January 07, 2025

Great dealership, friendly staff. Definitely worth the trip down from NH. Will schedule my next service here as well. More

by LISAOTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jan 07, 2025 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Lisa, and look forward to your next visit.

January 05, 2025

I recently had my Mercedes serviced. It had a complicated service problem where the vehicle had an intermittent issue. I received a call from Matt my service advisor within 12 hours of d More

by E63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Matt, Nicholas Klinger
Jan 06, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 04, 2025

Good service answers all the questions that I asked return a phone call quickly what I expected thanks More

by cheamchampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Jan 06, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

January 04, 2025

I would recommend smith Motor Sports to any Mercedes Owner. Everyone is friendly and willing to help out. Thank you More

by Stefaniec4193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jan 06, 2025 -

Smith Motor Sales of Haverhill Inc responded

Stefaniec, Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

January 03, 2025

The customer service is always great! The Mercedes team are professional, friendly and helpful. They care about their customers and are proud to offer a superior product. This is my first More

by RPeabody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jan 03, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 02, 2025

Personable low and no pressure sales. Huge inventory. Great service. Clean and comfortable waiting area. More

by LORDW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Womboldt , Charles Chadder
Jan 02, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Smith Motor Sales of Haverhill Inc are glad to have you as a customer.

January 02, 2025

The best car buying experience I’ve had. I will be a repeat customer. Thanks More

by Chiachio513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein
Jan 02, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Please let us know if we can be of any more assistance.