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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,272 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,272 reviews

December 02, 2024

We purchased 2 cars in July. One new, one pre-owned. We are very pleased with our purchases. The pre-owned needed some follow up service that was handled without incident. More

by brm1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Dec 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 29, 2024

Helpful pleasant speedy Service is a pleasant experience at Smith’s. I highly recommend them to all. More

by lawood1942
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson William Crow
Dec 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 29, 2024

Top MB DEALERSHIP, 5 Star. Expert sales, and service advisor/technicians. Easy to do business with they listen and do it right 1st time….. Thank you! . Highly recommend. More

by JMonTi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

November 26, 2024

Fast and efficient Ordered the part I needed in a timely fashion No problems Thanks More

by HILLEO225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

November 26, 2024

Came in for an A6 service on my 2010 E350. Had suggestion for other serious repairs that totaled more than the car is worth. Was taken under wing by Wes Reed and he suppported me through the More

by DIANEHUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Reed, Marc Womboldt
Nov 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

Diane, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Wes and Marc met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 25, 2024

This was a fantastic experience very supportive, very professional. I’m impressed with how you find what the customer is looking for. More

by JASONYATTAW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel
Nov 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Jason, for your kind words, and for taking the time to leave us this wonderful feedback!

November 25, 2024

I trust Steve Bergeron to get the job diagnosed and repaired correctly as he has been doing on my Mercedes vehicles for many years. He is a joy to work with. More

by Steven Caney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bergeron
Nov 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Steven! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

November 23, 2024

Fantastic Experience at Smith Motors of Haverhill! I recently purchased a Mercedes-Benz C300 from Smith Motors of Haverhill, and I couldn’t be happier with the experience! Gina, Brock, and Mr. Dura More

by DICKENNASAINTFLEUR76
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Durante
Nov 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear that Gina and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2024

I brought my car in for an open recall. I was able to get an appointment quickly. Once I arrived, my car was fixed in a short period of time. The staff were very polite & accommodating. More

by Pinionbrg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 23, 2024

Every person with whom I interacted was efficient, polite and (most importantly to me) aware of my time constraints. I wad grateful for all of the above! More

by Ditherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.