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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,162 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,162 reviews

December 01, 2023

Friendly and professional Would def recommend them to friends. Prompt service and always available. Ty More

by a-trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

December 01, 2023

Very friendly and efficient and accommodating Good communication skills Hard to find these days Reasonable More

by vscooke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Dec 01, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

November 30, 2023

On-time. Informative re what additional things needed attention. Provided detailed info on tire replacement and costs. More

by SDHOFFMAN0
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

November 30, 2023

Very professional relaxed atomosphere. Very clean and staff was exceptional Craig Nick Joseph very helpful and courteous More

by FRANKPALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Clohisy is a class act. , Craig Tedeschi, Dave Penny
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Dec 01, 2023 -

Smith Motor Sales of Haverhill Inc responded

Frank, it's great to hear that Craig and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

November 29, 2023

Dealer responded to emergency check engine light alarm with fix complete in less than 2 hours without any scheduled appointment...love the service More

by Vas BOGOSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 29, 2023

The customer service I received was outstanding. From the beginning to the repair being completed, they were professional & transparent about what needed to be done. It was a complicated repair & th More

by JANAEXOOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Nov 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

November 27, 2023

very attentive, very informative and an overall great experience at this dealership. Love the car More

by jjdibello4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Nov 27, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

November 27, 2023

The service dept is very helpful. Nick and Craig are excellent. Very pleased with your service. RWM. More

by RICHARD.MAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Nov 27, 2023 -

Smith Motor Sales of Haverhill Inc responded

Richard, Thank you so much for your kind words for Nick and Craig, and for taking the time to leave us this wonderful feedback!

November 22, 2023

Craig is a gem! !! I wish every Mercedes’s dealership had someone just like him. Knowledgeable, efficient and patient. He has been able to solve two of my concerns w More

by DANI54M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Nov 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Tom and Danielle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig and the team met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 22, 2023

One of the best dealerships I've ever been too. Very professional and knowledgeable. They help with any issues any time. All employees are willing to help. More

by Chirauptl
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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