Smith Motor Sales of Haverhill Inc

Headlamp I came in for a new low beam and parking light bulb replacement. The service associate at Smith Motors was very helpful and friendly! The service was I came in for a new low beam and parking light bulb replacement. The service associate at Smith Motors was very helpful and friendly! The service was pretty fast. More

outstanding customer service! Could not drive my car because seat would not adjust. Craig took my car immediately and had it repaired while I waited and got me back on the road for Could not drive my car because seat would not adjust. Craig took my car immediately and had it repaired while I waited and got me back on the road for my vacation in short time. Couldn't be happier with the service. More

Always professional, they took care of my issue in a timely. Wes took care of us in the service department, very professional and knowledgeable. While our car was in for repair we always received updates on the Wes took care of us in the service department, very professional and knowledgeable. While our car was in for repair we always received updates on the progress. More

I couldn’t ask for better service everyone was outstanding The care that I receive was at the highest level.. I’ve been a costumer for over 15 years.. Everyone treated me as if I was part of the family ?? The care that I receive was at the highest level.. I’ve been a costumer for over 15 years.. Everyone treated me as if I was part of the family ?? More

Great service I had a Pleasant experience from the beginning to the end, David Penney was very profesional and I appreciate the extra time given to explain repai I had a Pleasant experience from the beginning to the end, David Penney was very profesional and I appreciate the extra time given to explain repairs needed in detail. Thank you! More

Car service Craig was very helpful and kind. He has a excellent communication skills and appreciates the customers. He also acknowledges the customers by asking i Craig was very helpful and kind. He has a excellent communication skills and appreciates the customers. He also acknowledges the customers by asking if a loaner is needed. More

Oil change Unfortunate for me I did not use my coupon code from an email I received from Ben for “Summer service”. I may have looked surprised at a 260.00 oil ch Unfortunate for me I did not use my coupon code from an email I received from Ben for “Summer service”. I may have looked surprised at a 260.00 oil change. This is no reflection on the wonderful service Smith Motors gives. Ref: FTLX6AZ Susan Rumore More

Repeat customer for a reason This is my second time buying a car from Smith motors and there is a reason for that....this group of professional sales associates were so friendly a This is my second time buying a car from Smith motors and there is a reason for that....this group of professional sales associates were so friendly and helpful it truly took the stress out of buying a new car. Ben was excellent and helpful and Loren and Randy were so funny, laid back and bend over backwards accommodating to all my needs that despite me being stressed going in (I hate buying cars), they actually made the whole situation decompress and took the stress right out of it. Top notch dealship and customer service off the charts in the excellence department. I highly recommend this dealership if your in the market for a Mercedes. Thanks Smith Motors :) More

Great experience! bought a car from Smith Motors in Haverhill recently and had a great experience. Friendly team works together to help you pick out the right car and f bought a car from Smith Motors in Haverhill recently and had a great experience. Friendly team works together to help you pick out the right car and financing plan without the high pressure tactics that many other dealers use. I am looking forward to working with them to service my new car moving forward. I would highly recommend them! K. Mahoney More

We knew what we wanted and this dealer had 2+ Great dealer, no pressure, plenty of inventory, very meticulous at the delivery time. Read this: I looked for oil leaks, big “problems” and found non Great dealer, no pressure, plenty of inventory, very meticulous at the delivery time. Read this: I looked for oil leaks, big “problems” and found none. The dealer found a scratch o the windshield and they offered to replace the windshield. Also, they found a crack in the inside door panel and will replace that also. I never saw these problems on the test drive, by now I would’ve noticed. The big plus: they knew what will came back as a negative and made sure thing are proper. I would and will highly recommend a Smith experience. More