
Smith Motor Sales of Haverhill Inc
Haverhill, MA
Filter Reviews by Keyword
By Type
Showing 2,311 reviews
Smith is Superb The service at Smith is easy to recommend. The work is done right the first time. Enough said. It is why I buy my vehicles there The service at Smith is easy to recommend. The work is done right the first time. Enough said. It is why I buy my vehicles there More
Always Professional & Courteous I have had experiences both with Loren in finance and the service dept and always it’s a professional, courteous visit and I will continue to recommen I have had experiences both with Loren in finance and the service dept and always it’s a professional, courteous visit and I will continue to recommend Smith Motors for any Mercedes Business More
Class Act Before during and after the purchase of a used Mercedes SUV we were both treated with friendliness attention and great customer service would highly r Before during and after the purchase of a used Mercedes SUV we were both treated with friendliness attention and great customer service would highly recommend this dealership to anyone in the market for a new or used Mercedes Benz More
Love Smith Motors! Can't say enough great things about everyone at Smith! 3rd car we have purchased in 3 yrs and we will never shop anywhere else! Can't say enough great things about everyone at Smith! 3rd car we have purchased in 3 yrs and we will never shop anywhere else! More
Randy Wheeler is the most efficient and helpful sales associates I have ever dealt with. He always has time for an appointment. He always responded to my text and is the most efficient and helpful sales associates I have ever dealt with. He always has time for an appointment. He always responded to my text and email in no time with answers that I expect. He does not hard sell me to buying anything: he explains the pro and cons and let me make my own decision. He is an excellent sales associate. More
Great service experience Everyone at Smith Motors couldn't be nicer. Very professional and accommodating. My SUV was making a very loud noise when it was brought into the se Everyone at Smith Motors couldn't be nicer. Very professional and accommodating. My SUV was making a very loud noise when it was brought into the service department. It was immediately taken care of. More
Good friendly service Past experience with buying and service. Always available to accommodate customer needs answer questions. One thing I don't like is the number of emai Past experience with buying and service. Always available to accommodate customer needs answer questions. One thing I don't like is the number of email and voice mail reminders More
Easy experience. Test drive, price negotiation, delivery...seamless. We test drove an auto queried of others arrived at a price on one car and proposed the purchase o Test drive, price negotiation, delivery...seamless. We test drove an auto queried of others arrived at a price on one car and proposed the purchase of two. An either or price was arrived at and agreed to subject to a trade in price. The balance of the transaction took place via telephone between Haverhill and St. George, UT. The cars were ready for delivery upon our return. More
Recall service Driver and Passenger Air Bags replaced under recall. Waiting area pleasant and accommodating. Service completed within estimated time and car washe Driver and Passenger Air Bags replaced under recall. Waiting area pleasant and accommodating. Service completed within estimated time and car washed prior to taking delivery. More
Best service center My car was taken in promptly and my paperwork handled efficiently and professionally by Craig. Seriously, I have no idea why anyone would go anywher My car was taken in promptly and my paperwork handled efficiently and professionally by Craig. Seriously, I have no idea why anyone would go anywhere else to have their Mercedes serviced. Thank you!! While there I talked to Brockton about a new vehicle. I spoke with him and with Loren and as always, they were extremely helpful and pleasant. More