Smith Motor Sales of Haverhill Inc

Service Each and Every time I have either gone in for service, or purchased a new car/lease; the Staff has been exemplary... I have recommended many family me Each and Every time I have either gone in for service, or purchased a new car/lease; the Staff has been exemplary... I have recommended many family members & Friends to Smith Motors, and they have felt the overall experience to be similar to mine... Keep Up the Great Work Smith Motors... You continue to make Mercedes shine. More

Horrible I own a 2014 AMG CLA45 that is still under factory warranty untill the end of September as the car was purchased with only 17,000 miles. Drove in to t I own a 2014 AMG CLA45 that is still under factory warranty untill the end of September as the car was purchased with only 17,000 miles. Drove in to the dealership and was told numerous times as I visited 3x and spoke to 3 reps. That i needed to purchase more warranty and said they can’t check the car because i needed to purchase warranty. I got fed up and drove to Lynn at another Mercedes Dealership and as soon as i walked in they inspected the car checked any recalls offered to fix a damaged glove box that is covered under warranty and will be receiving oil change etc. For only $140 and in the meantime i will receive a curtsy rental. Goes to show that in some places race/ethnicity is an issue.! Haverhill Mercedes is trash! More

Satisfied Everyone is friendly and respectful. The service was great. The car was clean. The service was fully explained to me and the price it would be. Everyone is friendly and respectful. The service was great. The car was clean. The service was fully explained to me and the price it would be. More

Excellent! Great service! Wouldn’t go anywhere else! Always attentive to every need! Love getting such a clean car back when I pick it up! Thanks! Great service! Wouldn’t go anywhere else! Always attentive to every need! Love getting such a clean car back when I pick it up! Thanks! More

Always top notch service Every experience with Smith Motors is positive. From purchase to service, everyone is professional and such a pleasure to work with. I highly recommen Every experience with Smith Motors is positive. From purchase to service, everyone is professional and such a pleasure to work with. I highly recommend Smith to anyone!! More

Service drop off Dropped my car off in morning and they had a loaner car ready for me. No wait I was in and out on way to work. Dropped my car off in morning and they had a loaner car ready for me. No wait I was in and out on way to work. More

Great experience Randy made the entire process simpe with no hassles or pressure and was accomodating with my work schedule to look at the vehicle and complete the ent Randy made the entire process simpe with no hassles or pressure and was accomodating with my work schedule to look at the vehicle and complete the entire sales/financing process More

Top notch I am treated like a top notch client at Smith. I only bring my cars for service but contemplating my next purchase from Smith. Thanks! I am treated like a top notch client at Smith. I only bring my cars for service but contemplating my next purchase from Smith. Thanks! More

Headlamp I came in for a new low beam and parking light bulb replacement. The service associate at Smith Motors was very helpful and friendly! The service was I came in for a new low beam and parking light bulb replacement. The service associate at Smith Motors was very helpful and friendly! The service was pretty fast. More

outstanding customer service! Could not drive my car because seat would not adjust. Craig took my car immediately and had it repaired while I waited and got me back on the road for Could not drive my car because seat would not adjust. Craig took my car immediately and had it repaired while I waited and got me back on the road for my vacation in short time. Couldn't be happier with the service. More