Smith Motor Sales of Haverhill Inc

Great service even before I was a customer! I have been going to Smith the last 2.5 years for service on my 2011 c-class. Now that car is going to my daughter and I was in the market for a new M I have been going to Smith the last 2.5 years for service on my 2011 c-class. Now that car is going to my daughter and I was in the market for a new MB. Brockton and his team made my new purchase easy and he took time to listen to my needs and found the right car for me at the right price. A smooth professional operation all around. More

Very pleasant Brockton was very helpful and patient with me to find the car that I wanted. Loren was also very kind when it can to financing. REAL PEOPLE highly r Brockton was very helpful and patient with me to find the car that I wanted. Loren was also very kind when it can to financing. REAL PEOPLE highly recommend. More

Team work make the Dream work! My husband came in originally to see Brockton to surprise me with a car fir my birthday and the day we were here to pick up the car Brockton was on va My husband came in originally to see Brockton to surprise me with a car fir my birthday and the day we were here to pick up the car Brockton was on vacation. Matt Harris took very good care of us even though we have not dealt with him from the beginning. Thank you Matt and Brockton! More

Service through warranty Not pleased. Was told service will be covered by warranty. After 6 days that my vehicle was held for service was informed that it was not covered. Not pleased. Was told service will be covered by warranty. After 6 days that my vehicle was held for service was informed that it was not covered. More

Excellent Service The service I received was professional and prompt. I wa greeted as soon as I entered the building. My car was ready when I returned. The service I received was professional and prompt. I wa greeted as soon as I entered the building. My car was ready when I returned. More

Excellent Fast Service Cannot say enough about my great experience with the service department. Job was suppose to take two hours. Was done in less than an hour. Thank Yo Cannot say enough about my great experience with the service department. Job was suppose to take two hours. Was done in less than an hour. Thank You Nicholas Klinger for the fast and courteous service. This place is first class. Tom Bomil More

Unscheduled visit for water pump replacement Excellent customer service!!! David kept me informed as far as what was going on with my car. When I picked up my car it was spotlessly clean and I co Excellent customer service!!! David kept me informed as far as what was going on with my car. When I picked up my car it was spotlessly clean and I couldn't say enough about this dealership. They listened to my concerns over the phone and gave me very reassuring advice. More

Great service from start to finish! The Service Center at Smith Motors is top-notch. Craig and Nick were extremely helpful and resolved my service needs in a timely manner. They were a p The Service Center at Smith Motors is top-notch. Craig and Nick were extremely helpful and resolved my service needs in a timely manner. They were a pleasure to work with and have been each and every time I've been there. Their service department tops any other dealership I've been to. Thank you! More

Service Great service on my 2 year inspection. Courteous service and not too long. Also spoke to Pricilla about trading for new car, she was very helpful. Great service on my 2 year inspection. Courteous service and not too long. Also spoke to Pricilla about trading for new car, she was very helpful. Don't remember name of service agent but he was great too. More

Deal with water leak in dashboard. Craig was very helpful finding the the cause of the water leak. Loaner was available while repairs were done which was important to me. Would retur Craig was very helpful finding the the cause of the water leak. Loaner was available while repairs were done which was important to me. Would return to dealer. More