Smith Motor Sales of Haverhill Inc

Broken thermostat I was helped by Craig and I can’t thank him enough. He was courteous and took the time to fully understand my issue. It was quickly diagnosed and sent I was helped by Craig and I can’t thank him enough. He was courteous and took the time to fully understand my issue. It was quickly diagnosed and sent off for repair. It was completed the same day and the car is running great now. Great service and glad I came into Smith for my service. More

routine service B1 craig was very professional yet friendly ; he explained what needed to be checked; i had no particular problem; just routine service which was surpri craig was very professional yet friendly ; he explained what needed to be checked; i had no particular problem; just routine service which was surprisingly quick More

it was quick and easy There were no problems. Just an easy oil change. Nick was very informative. I just wanted to give Nick a thank you for explaining a few things about m There were no problems. Just an easy oil change. Nick was very informative. I just wanted to give Nick a thank you for explaining a few things about my vehicle More

Efficient, friendly, honest, direct Smith Dealership gave me a much better deal ($3000 less!) on my buy-out option of my 3 year leased GLA 250. Roger and Matt were very accommodating an Smith Dealership gave me a much better deal ($3000 less!) on my buy-out option of my 3 year leased GLA 250. Roger and Matt were very accommodating and I always felt like I was dealing with people who were honest, and actually interested in obtaining me as a customer for the long haul. More

clear, efficient My service manager, was very clear and helpful. Really helped me figure out best plan for maintaining my vehicle. Got quick clear answers and all was My service manager, was very clear and helpful. Really helped me figure out best plan for maintaining my vehicle. Got quick clear answers and all was done as explained. More

scheduled maintenance Quality of work is fine but definitely overpriced. Will not return for oil changes, etc. - only for required warranty maintenance. Nice area to wait Quality of work is fine but definitely overpriced. Will not return for oil changes, etc. - only for required warranty maintenance. Nice area to wait for service and the staff is very friendly. More

Outstanding service Don’t know why I didn’t get $75 discount on tires I bought? Otherwise everything was outstanding.Everyone went above and beyond to help me. Don’t know why I didn’t get $75 discount on tires I bought? Otherwise everything was outstanding.Everyone went above and beyond to help me. More

Charlie Chadder is our go-to guy for everything Mercedes ; we count on him for the best customer service that we have ever experienced. He has never let us down and he is a pleasure with which to do business ; we count on him for the best customer service that we have ever experienced. He has never let us down and he is a pleasure with which to do business. This is our fourth Mercedes and we have been with Charlie Chadder since 2001.....a beautiful friendship! Thank you, Charlie Chadder, and the Smith Motors Family in Haverhill, Massachusetts....we'll be back! Warren and Darcy Dale More

Outstanding service! I’m a very picky car buyer. But working with Brockton was super easy, and he found me the PERFECT car. He paid attention to all of the details of our I’m a very picky car buyer. But working with Brockton was super easy, and he found me the PERFECT car. He paid attention to all of the details of our conversations and was very responsive to all of my texts, calls and emails. I had an amazing car buying experience and strongly recommend this dealership and salesman. More

wonderful Went there to look for a new car, was lucky enough to deal directly with one of the owners, she took her time with me and made sure i understood all t Went there to look for a new car, was lucky enough to deal directly with one of the owners, she took her time with me and made sure i understood all the points she touched on. Very pleased with this dealer and their customer service, I would HIGHLY recommend Smith Motors. More