Smith Motor Sales of Haverhill Inc

A True Partner My vehicle had a mysterious issue...the representatives at Smith's took a genuine interest in the issue and work tirelessly to track it down...they t My vehicle had a mysterious issue...the representatives at Smith's took a genuine interest in the issue and work tirelessly to track it down...they treated my car like it was theirs. They are an amazing team....I wouldn't consider bringing my car anywhere else More

Service mixup Schedule the B1 service, told the service agent it was B1 service, car said B1 service is due. When I picked up the car, the A service had been done. Schedule the B1 service, told the service agent it was B1 service, car said B1 service is due. When I picked up the car, the A service had been done. More

Service Platform B The Service Dept always gets it correct to insure that the car is safe and dependable. If an issue should arise, Nick Klinger always makes sure the is The Service Dept always gets it correct to insure that the car is safe and dependable. If an issue should arise, Nick Klinger always makes sure the issue is resolved. More

Quick, efficient, and friendly I brought my car in at 9 am with a tire problem, and it was fixed and washed by 10 am. After several days, the repair seems be working fine. I brought my car in at 9 am with a tire problem, and it was fixed and washed by 10 am. After several days, the repair seems be working fine. More

Always satisfied with the service provided Worth the drive to go to a team you trust. I have a closer Mercedes service center I could go to, but prefer to go see the team at Smith. Worth the drive to go to a team you trust. I have a closer Mercedes service center I could go to, but prefer to go see the team at Smith. More

Brought for service They are quick and easy just keep up the good work. Also David is probably that’s nicest person I appreciate him. He makes things go easy. They are quick and easy just keep up the good work. Also David is probably that’s nicest person I appreciate him. He makes things go easy. More

Best service!!! As always the service is impeccable and no matter who I deal with, they are always so professional. I recommend your dealership whenever possible. As always the service is impeccable and no matter who I deal with, they are always so professional. I recommend your dealership whenever possible. Best, Linda Brown More

Good staff Staff was very nice and very helpful, explaining everything that need to be done in my car, good people.love it and thank you much. Staff was very nice and very helpful, explaining everything that need to be done in my car, good people.love it and thank you much. More

Outstanding as Always Mr. Nick Klinger, our Smith Motors Service Consultant, was responsive to our unscheduled requirements with his normal, highly professional manner. Ou Mr. Nick Klinger, our Smith Motors Service Consultant, was responsive to our unscheduled requirements with his normal, highly professional manner. Our problem here was simple tire damage but as always Mr. Klinger handled our problem expeditiously and to our complete satisfaction. We are pleased with the service that we always receive at Smith Motors. Thank you. More

Great service experience I experience service to be direct, organized, knowledgeable, completed properly, and on-time. Service reps are technically knowledgeable and interest I experience service to be direct, organized, knowledgeable, completed properly, and on-time. Service reps are technically knowledgeable and interesting to work with. I stated that I want to run my CLS 550 to 200k miles and the response: NO PROBLEM! More