Smith Motor Sales of Haverhill Inc

The Best Mercedes-Benz service I've been going to Smith Motors for service since late 1997-early '98, and with the one exception, have gone back consistently ever since for all my I've been going to Smith Motors for service since late 1997-early '98, and with the one exception, have gone back consistently ever since for all my service, as well as having leased two cars and buying one. Their sales and service departments are unmatched in my long experience (over 50 years), and if some people complain of parts pricing, my answer is that the best always costs more, but lasts longer. More

service of class excellent serve ice as usual The issue was diagnosed and resolved. Strong customer service Craig is awesome. Car was returned on time I am very ha excellent serve ice as usual The issue was diagnosed and resolved. Strong customer service Craig is awesome. Car was returned on time I am very happy with Smith motors More

Battery over priced Service is out standing. Employees are great every one will go out of their way to help you over price for anything u have done Service is out standing. Employees are great every one will go out of their way to help you over price for anything u have done More

Part replacement I having dealing with Wes for years. He is probably your best customer service person. It’s a pleasure dealing with him. He is always available to hel I having dealing with Wes for years. He is probably your best customer service person. It’s a pleasure dealing with him. He is always available to help. More

Outstanding responsiveness I had a tire blowout on my way to work and within 30 minutes of calling Mercedes Roadside Assistance a Smith Motors Tech was at my car. He quickly rem I had a tire blowout on my way to work and within 30 minutes of calling Mercedes Roadside Assistance a Smith Motors Tech was at my car. He quickly removed the flat and put the spare on my car and I was on my way. I also called Smith Service and within 10 minutes my calls were both returned. a great response as I was stopped on a winding road with cars sipping around me during rush hour. Thank you Smith Motors! More

Always knowledgeable and professional! Service is just the best. They listen to my concerns, and strive to make the appointment when convenient for me. Further, I am furnished with a loane Service is just the best. They listen to my concerns, and strive to make the appointment when convenient for me. Further, I am furnished with a loaner automobile, and all service is done to my satisfaction. A true professional team! More

Saturday service Outstanding service experience on a Saturday morning. Car was done when promised. Both Craig and Roger were very helpful. Would recommend Smith Motors Outstanding service experience on a Saturday morning. Car was done when promised. Both Craig and Roger were very helpful. Would recommend Smith Motors for both sales and service. More

Always curteous, friendly, and on time! This dealership provides unparalleled service in their industry. I would recommend them to anyone that needs Mercedes service over and above any oth This dealership provides unparalleled service in their industry. I would recommend them to anyone that needs Mercedes service over and above any other in the area, now matter where they buy their car. More

Very Pleasant Buying Experience Buying a pre-owned Mercedes and trading in my old one couldn't have been easier. My initial contact was Marc Womboldt. Marc was extremely efficient i Buying a pre-owned Mercedes and trading in my old one couldn't have been easier. My initial contact was Marc Womboldt. Marc was extremely efficient in responding to my online requests for information. When I arrived at Smith Motors, Marc introduced me to Brockton Payette. I was prepared to make a deal and found the Brockton to be straight-forward. His figures aligned with mine very quickly. There was no needless drama. What impressed me most was Brockton's quick response to a concern I expressed after first test-driving the vehicle. He addressed my concern immediately by taking steps to remedy the issue that I had raised and inviting me to take second test-drive of the same vehicle. I was very pleased with the result and bought the vehicle that night. I received several compliments about the car I was trading and was offered a very fair price. I was respected throughout my experience with the Smith Motors dealership. More

Great service Dropped car off, told Dave the problem. The part was ordered and the next day the problem was fixed. Great fast service. No problem whatsoever. Dropped car off, told Dave the problem. The part was ordered and the next day the problem was fixed. Great fast service. No problem whatsoever. More