Smith Motor Sales of Haverhill Inc

Very satisfied I have never had a bad experience at Smith Motors. Nick and Dave have always gone above expectations. I had a unusual problem with the navigation in m I have never had a bad experience at Smith Motors. Nick and Dave have always gone above expectations. I had a unusual problem with the navigation in my E300 but Bill in service never gave up on. Thanks again More

Great experience Smith is the best!!! Brockton is very knowledgeable and available. This is my 2nd lease with Smith and they told me once I lease a Mercedes i’ll ne Smith is the best!!! Brockton is very knowledgeable and available. This is my 2nd lease with Smith and they told me once I lease a Mercedes i’ll never get another car and they are right!!!! More

My new E53 AMG is the best car I ever bought! Very knowledgeable and easy going staff. No pressure really easy going, a totally different experience form the Audi dealer where I bought my last car Very knowledgeable and easy going staff. No pressure really easy going, a totally different experience form the Audi dealer where I bought my last car. They let me try different cars and were very patient with me. I would highly recommend Smith Motors to all my friends! More

Dishonest diagnosis and A huge bill to Pay My 1998 Mercedes station had $5,000 worth of work done on it 7 months ago. If your company had just been honest about the extensive corrosion and rust My 1998 Mercedes station had $5,000 worth of work done on it 7 months ago. If your company had just been honest about the extensive corrosion and rust we would never have spent this money. Last week the power steering broke in the middle of an intersection almost causing an accident. Our local garage said there was so much rust in the cable leading to the power steering and brakes cables that the car should be towed to the scrap metal yard. I think your company should be honest about the condition of the cars they service for the safety of your customers. Instead we were convinced to spend more with each call on repairs we never would have done if we’d know the cars condition. The car came back clean and David Penny was nice but please don’t send us anymore notices to service this car. We are extremely upset about the loss of money which could have gone towards buying another car. More

Great Service I always have my car serviced in Haverhill...I won’t have it serviced anyplace else. It is always a very pleasant and professional experience! I always have my car serviced in Haverhill...I won’t have it serviced anyplace else. It is always a very pleasant and professional experience! More

Will never buy a car elsewhere! The Smith team went above and beyond to help me get into the right car. They heard my wants and needs and paired me with the perfect vehicle! Roger se The Smith team went above and beyond to help me get into the right car. They heard my wants and needs and paired me with the perfect vehicle! Roger searched to find just what I wanted and Randy delivered it right to my home. The price was fair and Loren negotiated a nice financing package. What I really like about Smith is that they seem like regular guys! They are not your typical dealership--just wanting to make the sale. We never felt rushed and always felt that they had our best interest in mind. Thank you!!! I love my new Mercedes! More

Power window adjustment Very efficient service call. Made an appointment, brought the car in as scheduled and was able to pick it up a few hours later. Problems fixed. Very efficient service call. Made an appointment, brought the car in as scheduled and was able to pick it up a few hours later. Problems fixed. More

Super Service! The Service department has always provided excellent service! Wes Reed and Nick Klinger have gone above and beyond in assisting with service needs, Th The Service department has always provided excellent service! Wes Reed and Nick Klinger have gone above and beyond in assisting with service needs, Their response time in retuning phone calls is superb! More

Timely, efficient, complete An overall pleasant experience! Very nice, clean waiting area. Service personnel friendly and helpful. This was my first visit to service after lea An overall pleasant experience! Very nice, clean waiting area. Service personnel friendly and helpful. This was my first visit to service after leasing a MB. Service was paid and included in the lease. More

Great! Smoothie drop off, diagnosis and quick turn around. I did not have an appointment and I was accommodated. Great facility and staff. Love receivin Smoothie drop off, diagnosis and quick turn around. I did not have an appointment and I was accommodated. Great facility and staff. Love receiving a clean car back! More