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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,272 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,272 reviews

December 13, 2024

Took my call, made everything quick and easy. Very personable and definitely want to go back More

by TENICELA.BRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 12, 2024

Smith motors is more like family than a car dealership! Service is grade A especially with Billy Crow making sure everything runs like a well oiled machine always! From check in to check out everyone go More

by TBAKER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy crow
Dec 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 08, 2024

Great place to bring my car for service always treated with respect and they work on my car as if they owned it More

by SABASILIERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

December 08, 2024

I came to Smith because of Steve Bergeron. He has a following from Burlington Mercedes. You are very lucky to have him at Smith. He has excellent customer service skills and follow up. More

by Grace C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bergeron Service Advisor
Dec 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve and our team, and we look forward to working with you again.

December 07, 2024

5 stars for everything because I appreciate how quickly they took my car in and performed the warranty work I requested. I was just a little annoyed that the technician stated I had "coolant and oil" leaki More

by CHARVAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Johnson
Dec 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 07, 2024

Very nice and made sure we had a loaner. They kept me informed about the progress More

by MANFACPERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2024

Smith Motors service is top rate! I had my snow tires installed and they rebalanced them and they feel great. More

by Akp2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

December 06, 2024

Fast and great service again at Smith Motors. Highly recommended. William Crow provided great service. More

by MIKETHIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg in Service
Dec 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Mike! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc!

December 04, 2024

Awesome service great people and everything done in a timely manner and done thoroughly and accurately More

by Cnk03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

December 03, 2024

Chris was great! Came back for a few different test drives to find the right one. More

by BARBARAJACURTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Barbara, for your business and this review. We're happy to hear that Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.