Smith Motor Sales of Haverhill Inc

Great Service! When I take my car to Smith, I never have to worry about how I am going to get where I am going. If I call ahead, the loaner is waiting for me so I do When I take my car to Smith, I never have to worry about how I am going to get where I am going. If I call ahead, the loaner is waiting for me so I don't have to miss a beat with my business! Thanks for taking care of this time Craig! More

took care of me quick and easy. Great work with a smile. When I have a problem they not only fit me in but complete the work sometimes ahead of schedule. I have leased or bought 5 cars with Charles help,s When I have a problem they not only fit me in but complete the work sometimes ahead of schedule. I have leased or bought 5 cars with Charles help,super guy. More

Great Speedy Service! The experience was great. Quick receipt of my vehicle for the work to be done. A loaner car was ready for me. And a call to me in 3 hours to pick up m The experience was great. Quick receipt of my vehicle for the work to be done. A loaner car was ready for me. And a call to me in 3 hours to pick up my car! More

Great, professional and quick experience Great, professional and quick experience. Craig was able to quickly get me into service and check a backup sensor on my vehicle as well as clean and Great, professional and quick experience. Craig was able to quickly get me into service and check a backup sensor on my vehicle as well as clean and perform service in a quick manner as promised. I would recommend to other Mercedes owners for future service needs. More

Brought in for Service B I purchased my first Mercedes in 2003 & 2nd in 2018. I have always received excellent service from the sales staff as well as the service team. In my I purchased my first Mercedes in 2003 & 2nd in 2018. I have always received excellent service from the sales staff as well as the service team. In my experience, they always make themselves accessible to you and any information you may require. I actually said these exact words to a man who just moved here from Princeton, NJ and brought his car in for service for the first time, the same day as me. I assured him that he would be very satisfied. I have also come to know Wes, in service, over these last 17 years and can't say enough good things about him. He is an asset to Smith Motors. I wouldn't go anywhere else....By the way the 2003, S430 is still going strong, as I gave it to my son 2 years ago.... More

All good from drop off to pick-up. Dropped our car off due and brake pump issue the day after Thanksgiving. Service team were very helpful and had me in a loaner car within minutes. Pic Dropped our car off due and brake pump issue the day after Thanksgiving. Service team were very helpful and had me in a loaner car within minutes. Pick-up was just as simple. Efforts greatly appreciated. More

Fast Efficient great customer service I was there for a basic oil change the two people there were especially helpful . Craig T is the best . I will be back to that location in the future I was there for a basic oil change the two people there were especially helpful . Craig T is the best . I will be back to that location in the future . More

Always great service Great customer service, fair prices on high quality autos, great warranties and service dept. when my 2015 ML was totaled I expectedly, they found me Great customer service, fair prices on high quality autos, great warranties and service dept. when my 2015 ML was totaled I expectedly, they found me a 2017 GLS with comparable mileage in great shape at a fair price for immediate replacement More

Always a pleasure to bring the car in for service Awesome service in a timely fashion. great service at great prices. the car is always cleaned and returned better than when it was dropped off. Awesome service in a timely fashion. great service at great prices. the car is always cleaned and returned better than when it was dropped off. More

Another excellent experience with David After working in car dealerships for nearly 20 years I feel that I know how a great service department can be and Smith Motors does an excellent job. After working in car dealerships for nearly 20 years I feel that I know how a great service department can be and Smith Motors does an excellent job. I would highly recommend this service department to any Mercedes owner. Everything about my experience was EXCELLENT! More