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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,161 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,162 reviews

June 12, 2019

Car buying made easy The entire experience was top notch. Our sales rep Brockton was very professional and a pleasure to work with. He was very knowledgeable and didn’t pr More

by JAMES.PENNIMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2019

A True Partner My vehicle had a mysterious issue...the representatives at Smith's took a genuine interest in the issue and work tirelessly to track it down...they t More

by pcalias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
June 11, 2019

Service mixup Schedule the B1 service, told the service agent it was B1 service, car said B1 service is due. When I picked up the car, the A service had been done. More

by KCLARKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
June 10, 2019

Service Platform B The Service Dept always gets it correct to insure that the car is safe and dependable. If an issue should arise, Nick Klinger always makes sure the is More

by RPWR43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2019

Brought for service They are quick and easy just keep up the good work. Also David is probably that’s nicest person I appreciate him. He makes things go easy. More

by MOJICAMICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
June 10, 2019

Quick, efficient, and friendly I brought my car in at 9 am with a tire problem, and it was fixed and washed by 10 am. After several days, the repair seems be working fine. More

by RNASHCO
Recommend Dealer
Yes
Employees Worked With
Dave Penny
June 10, 2019

Always satisfied with the service provided Worth the drive to go to a team you trust. I have a closer Mercedes service center I could go to, but prefer to go see the team at Smith. More

by Andrea601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2019

Great service experience I experience service to be direct, organized, knowledgeable, completed properly, and on-time. Service reps are technically knowledgeable and interest More

by STEVE.CALABRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed
June 07, 2019

Outstanding as Always Mr. Nick Klinger, our Smith Motors Service Consultant, was responsive to our unscheduled requirements with his normal, highly professional manner. Ou More

by BART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2019

Good staff Staff was very nice and very helpful, explaining everything that need to be done in my car, good people.love it and thank you much. More

by GARDNERLUNGILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler, Dave Penny
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