Smith Motor Sales of Haverhill Inc

Excellent customer service Dave is Amazing - Always has a smile, energetic and great personality. The Staff at the dealership are amazing as well. The only negative feedback Dave is Amazing - Always has a smile, energetic and great personality. The Staff at the dealership are amazing as well. The only negative feedback I can give : The car was washed but there are areas where it looks like it never got wiped down properly . .... Overall amazing dealership More

First class service and attention. Recently purchased my C300 and noticed the rear windows were squeaking. Smith motors service replaced the inside rubbers without an issue. They work b Recently purchased my C300 and noticed the rear windows were squeaking. Smith motors service replaced the inside rubbers without an issue. They work beautifully now. Excellent customer service by Wes and Craig. More

Absolutely superior service!!! I have been a customer of Smith Motors for more than 25 years and never have I been disappointed. This is my eighth Mercedes Benz and I can't conceive I have been a customer of Smith Motors for more than 25 years and never have I been disappointed. This is my eighth Mercedes Benz and I can't conceive of ever going anywhere else for my vehicles. From sales personnel to service the professionalism is exceptional. Wes Reed in service is the best of the best. More

Wes was extremely attentive and accommodating . I was greeted immediately by a service rep and they took care of me in a timely manner. They had a loaner car ready to go so no waiting around . I wo I was greeted immediately by a service rep and they took care of me in a timely manner. They had a loaner car ready to go so no waiting around . I would highly recommend smith motors of Haverhill for service and sales . More

20,000 mile serivce B Having the prepaid service plan makes MB servicing of my car so convenient. A loner car was available, however the WIFI in the service area made it ea Having the prepaid service plan makes MB servicing of my car so convenient. A loner car was available, however the WIFI in the service area made it easy to check in on work while waiting. Very pleasant experience. More

Great customer service They are always friendly, greet everyone that comes through the door, easy to talk to and my visits are fast and stress free no complaints at all. They are always friendly, greet everyone that comes through the door, easy to talk to and my visits are fast and stress free no complaints at all. More

Routine service I have an 2018 E400 and needed routine maintenance. Didn’t buy the car at Smith but they took care of me from the first phone call. Loaner car and a I have an 2018 E400 and needed routine maintenance. Didn’t buy the car at Smith but they took care of me from the first phone call. Loaner car and all. More

Amazing customer service The service advisor took extra time to make sure my problem was addressed properly and followed up a number of times to keep me up-to-date on what wa The service advisor took extra time to make sure my problem was addressed properly and followed up a number of times to keep me up-to-date on what was going on . More

Regular service I brought my car for an oil change and alignment and replaced a tire. The cost was over $600. $190 is very expensive for an alignment. I brought my car for an oil change and alignment and replaced a tire. The cost was over $600. $190 is very expensive for an alignment. More

B7 maintenance service Great people to work with always helpful and courteous. Dave was great, rental car was ready for me. He printed out the services and we discussed the Great people to work with always helpful and courteous. Dave was great, rental car was ready for me. He printed out the services and we discussed the services being preformed. More