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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

January 24, 2020

Smith Motor Sales by far is the best dealership to work with from buying a car to servicing the car , For this visit the service dept assessed my cars needs , talked me through it and completed the service More

by pmgallahue
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Tom Silva, Dave Penny
Jan 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your review! It's a pleasure to know that our service team provided you with such excellent assistance. We hope to see you again!

January 23, 2020

easy peezy! These guys really know what they are doing and make it easy for the customer. Highly recommend the dealership, for anyone looking for great service. More

by JOHNNYMULKERRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Johnny, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service area at our dealership. Smith Motor Sales of Haverhill Team

January 23, 2020

It was a very positive experience Excellent Service, I was well informed of progress and the drop off and pick up was easy. The loaner car exceeded my expectations. Wes and Nick were e More

by BLUMENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes, Nicholas Klinger
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad Wes and Nick were able to help, and we hope to see you again!

January 23, 2020

Great job! They found & fixed problems others had missed, Scheduling was easy, and both the repair appointment and loaner were available right away., good price. Strongly recommended. More

by DP
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Wow! Thank you so much for this great 5-star review of our service department. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Smith Motor Sales of Haverhill Team

January 23, 2020

So great to work with! He was very professional and cares greatly about his job. He works hard to make the customer happy. Would highly recommend. More

by JORDANKRON1
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Jordan, Thank you for letting us know what a great job Brockton did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Smith Motor Sales of Haverhill Team

January 22, 2020

Scheduled Mercedes Schedule A and airbag recall replacement Vehicle was promptly serviced upon arrival at dealership, waited for vehicle and within a moderate amount of time, vehicle service was completed. Giv More

by S_KNAVETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jan 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that Nicholas provided you with great customer service while assisting you with your service appointment! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Smith Motor Sales of Haverhill Team

January 21, 2020

30,000 mile service Good location. Excellent service. Easy to make an appointment and nice waiting area. All service was covered under my service plan with not additional More

by MARK_DAGOSTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Harris
Jan 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Mark- Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 21, 2020

They searched for just the right vehicle just for me! I was just starting my search for a car and wasn't sure about years or models. They determined my comfort zone for price and model and quickly found More

by M.GURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Roger Waugh
Jan 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brockton, Loren, Roger, and our team, we look forward to working with you again. Smith Motor Sales of Haverhill Team

January 20, 2020

very professional and friendly service department I was warmly greeted by Dave Penny in the Service Department who set up everything I needed that morning for my services. The accommodations in the w More

by SHARONRSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jan 20, 2020 -

Smith Motor Sales of Haverhill Inc responded

Sharon, Thank you for the kind words for Dave Penny and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Smith Motors Sales of Haverhill, Inc Team

January 17, 2020

Quick and informative help I have been a customer of Smith Motor Sales for years. I have always had very good experience with the team at Smith Motors. Damaged right side mirror More

by JMILLE110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jan 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for the review and for your repeat business. It's great to hear that Dave was able to get you taken care of, and thanks again for choosing Smith Motor Sales.

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