Smith Motor Sales of Haverhill Inc

Service Department were great. I received timely and courteous service. Graig Tedeschi is the person who took care of us and was very informative. Pleasant experience. courteous service. Graig Tedeschi is the person who took care of us and was very informative. Pleasant experience. More

Very responsive and friendly service. I was there for my first oil change. They washed and cleaned the car top to bottom before handing it back to me. Loved that!! first oil change. They washed and cleaned the car top to bottom before handing it back to me. Loved that!! More

First time to dealer, expected more. The communications was horrible, on day one - I had to call and get a status only to be told it would be another day. Second day nobody called me on my cell, instead at was horrible, on day one - I had to call and get a status only to be told it would be another day. Second day nobody called me on my cell, instead at 6:05 evening they left a message its ready we are open till 7:45. Nobody reviewed what was performed, must pay the bill and left. More

Always a pleasant experience! Quick drop off and a quick pick up. Love having a loaner car if is so convenient and I don’t need rides pick up. Love having a loaner car if is so convenient and I don’t need rides More

Service Great service. Craig was very helpful ----the wait was minimum. Overall I would recommend using this service department. They even washed and vacuumed Great service. Craig was very helpful ----the wait was minimum. Overall I would recommend using this service department. They even washed and vacuumed the car. More

Schedule b service. Quick and kept in loop. Identified need for brakes and new tires. Also looked at scrape on rear bumper. Recommended having auto body shop patch in warmer weather need for brakes and new tires. Also looked at scrape on rear bumper. Recommended having auto body shop patch in warmer weather More

Roger Waugh and his team are great!!Highly recommend Roger Waugh and his team are great!! Highly recommend them to our family and close fiends. We would not go anywhere else, this our 8th vehicle with R Roger Waugh and his team are great!! Highly recommend them to our family and close fiends. We would not go anywhere else, this our 8th vehicle with Roger and his team. More

David Penny was very courteous.Told him my problem and David Penny was very courteous. Told him my problem and he went to the Mechanic to explain my delima about my “door handle”. Problem was fix with pr David Penny was very courteous. Told him my problem and he went to the Mechanic to explain my delima about my “door handle”. Problem was fix with professionalism. I was very Happy. More

Excellent visit. The visit was quick as I was not kept waiting more that a couple minutes. The Jon was completed very quickly and I was on my way. This is why I boug The visit was quick as I was not kept waiting more that a couple minutes. The Jon was completed very quickly and I was on my way. This is why I bought a Mercedes. More

My car is as good as new My car was properly diagnosed for a check engine light . They made the repair under warranty and all is well. The service adviser was very knowlega My car was properly diagnosed for a check engine light . They made the repair under warranty and all is well. The service adviser was very knowlegable and took my problem seriously. The repair was done promptly the car came back nice and clean and they provided a loaner car... Very good experience. Thanks More