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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,311 reviews
April 08, 2020
I had a wonderful experience with Service Dept. When some other MB dealer shut down their Service Dept. Would recommend Smith to other MB owner other MB dealer shut down their Service Dept. Would recommend Smith to other MB owner More
by VWOO
Verified CustomerEmployees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
March 31, 2020
From the secretary, to Nick in service, to Karl the mechanic - I could not be happier AND impressed by the way I am treated when I come into Smith Motors! Old fashioned and respectable customer service mechanic - I could not be happier AND impressed by the way I am treated when I come into Smith Motors! Old fashioned and respectable customer service is not dead, but thriving at your facility! More
by fyremann08
Employees Worked With
Karl Nigl, Nicholas Klinger
March 31, 2020
Love Smith Motors! They are wonderful from Sales to Service! Staff is incredible! Highly recommend this Mercedes Benz dealership! Only place that I will go! Service! Staff is incredible! Highly recommend this Mercedes Benz dealership! Only place that I will go! More
by Forevermeg22
Employees Worked With
Nicholas Klinger
March 27, 2020
They met all the requirements needed for my service on my Mercedes Benz and they have a quality staff of people that work there I couldn't be more satisfied Mercedes Benz and they have a quality staff of people that work there I couldn't be more satisfied More
by DOCTORPLUMBER.HVAC
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
March 27, 2020
This is my first Mercedes-Benz that I ever purchased. I’m very happy with it, looks pretty much brand new, only a couple minor imperfections that are being taking care of. Everyone is very nice, especi I’m very happy with it, looks pretty much brand new, only a couple minor imperfections that are being taking care of. Everyone is very nice, especially Brockton Payette who took his time to explain all the different functions. He’s very knowledgeable. Overall I’m pleased, and would recommend others to go. More
by joannav78
Employees Worked With
Ben Coppola, Brockton Payette, Loren Goldstein, Roger Waugh
March 25, 2020
Marvelous Every single person I dealt with is a true professional. It is an outstanding team from every angle. The truly provide world class service in every si Every single person I dealt with is a true professional. It is an outstanding team from every angle. The truly provide world class service in every single aspect. More
by NAJI.WAKIM
Employees Worked With
Ben Coppola, Loren Goldstein, Charles Chadder
March 20, 2020
For the amount they charge for the repairs and maintenances, i think the customer service is not good. The dealer not call you when them finish the work. maintenances, i think the customer service is not good. The dealer not call you when them finish the work. More
by B.
Employees Worked With
Nicholas Klinger
March 19, 2020
Service was exceptional. It was easy to make the appt, I was greeted warmly, and the repair was completed quickly. Thank you to Nick. I will be back. was greeted warmly, and the repair was completed quickly. Thank you to Nick. I will be back. More
by Barbara
Employees Worked With
Nicholas Klinger
March 16, 2020
Nick in service is excellent! He really helps customers understand what is going on with the vehicle. I’ll choose to service with Smith because of him. understand what is going on with the vehicle. I’ll choose to service with Smith because of him. More
by JAMIERANDAZZO
Employees Worked With
The techs are great too! , Nicholas Klinger
March 14, 2020
I was very pleased with my service everyone was very courteous! Never had a problem from the first call to the day I went in for service! Thank you,Dot Early courteous! Never had a problem from the first call to the day I went in for service! Thank you,Dot Early More
by HOTDOTEARLY
Employees Worked With
Nicholas Klinger
