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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

May 19, 2020

Professional accommodating always with a smile. Excellent service is why I purchased my second Benz there. Always get me in during the same day when in an emergency. More

by MOORE0
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 20, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

May 15, 2020

Great Business!!! Smith Motor Sales a great company to seal with .Many thanks to William Crow for his professionalism,just pleasure doing business with you guys 5+ More

by BESTAUTOBARGAIN.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
May 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 14, 2020

Had a slow leak in my rear drivers side tire due to a nail, as it turns out. Nick at Smith has it fixed, car washed and no charge. Service like that you can’t beat which is why I keep going back to Sm More

by KatieCar
Recommend Dealer
Yes
Employees Worked With
Wes Reed—5 stars, Nicholas Klinger
May 14, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Katie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

May 13, 2020

Wes as always was terrific I cannot imagine doing business anywhere else but Smith Motors. All employees that I interacted with were pleasant in concerned about my needs. I will be in the market for More

by LENNY5
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
May 13, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy that Wes and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 13, 2020

Craig was fantastic! He was thorough and made sure everything was taken care of in a timely manner. He immediately fixed an issue that came up after we got the car back from the dealership. He was a More

by Brenda Faulkner
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 13, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, Brenda, and for taking the time to leave us this wonderful feedback!

May 09, 2020

Wow! What an excellent experience.Having used three Wow! What an excellent experience. Having used three Mercedes dealerships in the area, Smith Motor Sales is now our "go to". We love the family own More

by CATHERINENIGRO
Recommend Dealer
Yes
Employees Worked With
Niko allen, Wes, Craig Tedeschi
May 10, 2020 -

Smith Motor Sales of Haverhill Inc responded

Catherine, Thank you for taking the time to share your thoughts on working with Niko, Wes, and Craig. We're glad to hear the team delivered such a great experience!

May 09, 2020

Brockton is the best And Wes is just superb The whole Brockton is the best And Wes is just superb The whole team is excellent The whole team is great John Smith is class guy as is the whole team More

by CHarlie
Recommend Dealer
Yes
Employees Worked With
Wes service manager , Brockton Payette, Loren Goldstein, Nicholas Klinger, Dave Penny
May 10, 2020 -

Smith Motor Sales of Haverhill Inc responded

Charlie, It's great to hear that Brockton and Wes were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

May 08, 2020

Courteous and efficient interaction with Service manager. Happy to see that Mercedes Benz addressed the potentially dangerous Takata airbags eventhough it has taken quite some time. More

by PMHEDSTROM
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
May 10, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with Nick. We are pleased to know that you feel the work on your airbags was a positive one. We hope to see you again for all your vehicle service and purchase needs.

May 08, 2020

Great service department! Always go above and beyond to help. Kind, courteous and attentive. My go to service department. Thank you for being there during these times. More

by VIRGO.9574
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 10, 2020 -

Smith Motor Sales of Haverhill Inc responded

Virgo, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2020

Service was great but I was very surprised no one was wearing masks...?? Had thought that was a requirement now in MA. Felt a little unsafe More

by SSACSCMOM
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
May 08, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi, Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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