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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,215 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,215 reviews

January 27, 2020

Roger Waugh and his team are great!!Highly recommend Roger Waugh and his team are great!! Highly recommend them to our family and close fiends. We would not go anywhere else, this our 8th vehicle with R More

by lisacardoza1
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Smith Motor Sales of Haverhill Inc responded

Lisa, It's great to hear that Roger and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Smith Motor Sales of Haverhill Team

January 25, 2020

David Penny was very courteous.Told him my problem and David Penny was very courteous. Told him my problem and he went to the Mechanic to explain my delima about my “door handle”. Problem was fix with pr More

by RTFAUCHER
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jan 25, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi, Thank you for sharing your review! It's a pleasure to know that David and our team provided you with such excellent assistance. We hope to see you again!

January 24, 2020

Excellent visit. The visit was quick as I was not kept waiting more that a couple minutes. The Jon was completed very quickly and I was on my way. This is why I boug More

by PRCOGLIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Jan 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 24, 2020

My car is as good as new My car was properly diagnosed for a check engine light . They made the repair under warranty and all is well. The service adviser was very knowlega More

by BRIANMANSER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Jan 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Brian, thank you for choosing Smith Motor Sales of Haverhill! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!

January 24, 2020

Smith Motor Sales by far is the best dealership to work with from buying a car to servicing the car , For this visit the service dept assessed my cars needs , talked me through it and completed the service More

by pmgallahue
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your review! It's a pleasure to know that our service team provided you with such excellent assistance. We hope to see you again!

January 23, 2020

It was a very positive experience Excellent Service, I was well informed of progress and the drop off and pick up was easy. The loaner car exceeded my expectations. Wes and Nick were e More

by BLUMENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad Wes and Nick were able to help, and we hope to see you again!

January 23, 2020

So great to work with! He was very professional and cares greatly about his job. He works hard to make the customer happy. Would highly recommend. More

by JORDANKRON1
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Jordan, Thank you for letting us know what a great job Brockton did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Smith Motor Sales of Haverhill Team

January 23, 2020

Great job! They found & fixed problems others had missed, Scheduling was easy, and both the repair appointment and loaner were available right away., good price. Strongly recommended. More

by DP
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Wow! Thank you so much for this great 5-star review of our service department. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Smith Motor Sales of Haverhill Team

January 23, 2020

easy peezy! These guys really know what they are doing and make it easy for the customer. Highly recommend the dealership, for anyone looking for great service. More

by JOHNNYMULKERRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Johnny, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service area at our dealership. Smith Motor Sales of Haverhill Team

January 22, 2020

Scheduled Mercedes Schedule A and airbag recall replacement Vehicle was promptly serviced upon arrival at dealership, waited for vehicle and within a moderate amount of time, vehicle service was completed. Giv More

by S_KNAVETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that Nicholas provided you with great customer service while assisting you with your service appointment! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Smith Motor Sales of Haverhill Team

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