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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,215 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,215 reviews
February 01, 2020
Service dept they are great. Dave is the Best he treated me great he is the best Brock is great he is always there to help me if I have A question and he did not sell me my cars h Dave is the Best he treated me great he is the best Brock is great he is always there to help me if I have A question and he did not sell me my cars he is great. More
by FREDBLOOMBERG
Verified Customer
February 01, 2020
Excellent service provided by Smith Motor service dept. My vehicle was serviced and repaired perfectly. Staff is very professional and polite, offeri g to carry my work bags to my car etc. My vehicle was serviced and repaired perfectly. Staff is very professional and polite, offeri g to carry my work bags to my car etc. More
by way2muchfun5
February 01, 2020
Nice salesmen and respectful, courteous & professional.***** Very helpful discussion with Randy Wheeler & Loren Goldstein at the Smith Motor Sales of Haverhill Inc. Low pressure and friendly,They were honest and Very helpful discussion with Randy Wheeler & Loren Goldstein at the Smith Motor Sales of Haverhill Inc. Low pressure and friendly,They were honest and straightforward to deal with.They made me feel welcome, they answered all my questions and I feel confident about what I bought. It was a very good experience. Thank you ! More
by johnny lee
February 01, 2020
Gina is super friendly and helpful. She knows what she is doing. Very knowledgeable with the vehicle. I will strongly recommend smith to friends If they are interested in mb vehicles. Thank you very much. doing. Very knowledgeable with the vehicle. I will strongly recommend smith to friends If they are interested in mb vehicles. Thank you very much. More
by JIANHUA.JIM.ZHOU
January 31, 2020
Service Department were great. I received timely and courteous service. Graig Tedeschi is the person who took care of us and was very informative. Pleasant experience. courteous service. Graig Tedeschi is the person who took care of us and was very informative. Pleasant experience. More
by RAPOSO44
Employees Worked With
Craig Tedeschi
January 30, 2020
First time to dealer, expected more. The communications was horrible, on day one - I had to call and get a status only to be told it would be another day. Second day nobody called me on my cell, instead at was horrible, on day one - I had to call and get a status only to be told it would be another day. Second day nobody called me on my cell, instead at 6:05 evening they left a message its ready we are open till 7:45. Nobody reviewed what was performed, must pay the bill and left. More
by MIKECLIFTON
Employees Worked With
Dave Penny
January 30, 2020
Very responsive and friendly service. I was there for my first oil change. They washed and cleaned the car top to bottom before handing it back to me. Loved that!! first oil change. They washed and cleaned the car top to bottom before handing it back to me. Loved that!! More
by ANNCLARUE
January 29, 2020
Always a pleasant experience! Quick drop off and a quick pick up. Love having a loaner car if is so convenient and I don’t need rides pick up. Love having a loaner car if is so convenient and I don’t need rides More
by HEIDIS62
Employees Worked With
January 28, 2020
Service Great service. Craig was very helpful ----the wait was minimum. Overall I would recommend using this service department. They even washed and vacuumed Great service. Craig was very helpful ----the wait was minimum. Overall I would recommend using this service department. They even washed and vacuumed the car. More
by DDKSMALL
Employees Worked With
Craig Tedeschi
January 27, 2020
Schedule b service. Quick and kept in loop. Identified need for brakes and new tires. Also looked at scrape on rear bumper. Recommended having auto body shop patch in warmer weather need for brakes and new tires. Also looked at scrape on rear bumper. Recommended having auto body shop patch in warmer weather More
by mcmahon26
Employees Worked With
