Smith Motor Sales of Haverhill Inc

The sales department at Smith Motors worked relentlessly to acquire exactly the car I wanted, a very difficult feat during this insane pandemic. Thank you to acquire exactly the car I wanted, a very difficult feat during this insane pandemic. Thank you More

MB cost of ownership too high The service center and service personal are great. My adviser Nick Klinger was first rate. However I have come to the conclusion that the cost of owne The service center and service personal are great. My adviser Nick Klinger was first rate. However I have come to the conclusion that the cost of ownership of a Mercedes is too high. When I compare with my last two cars both of which where Lexus I find that Mercedes has a lot of catch up to do when I compare quality of build and ease of repair. I was working with Brockton Payette on buying another Mercedes but I am now having second thoughts. I suspect it is time to look at other car brands. More

Friendly people keep you informed and do what ever is necessary to accommodate you. Vehicle is returned in clean condition.Wait time is usually at a minimum necessary to accommodate you. Vehicle is returned in clean condition.Wait time is usually at a minimum More

Never disappointed! Their services and curtesy always meets my expectations. I’m happy I can have a dealership I can always count on. Honest and professional meets my expectations. I’m happy I can have a dealership I can always count on. Honest and professional More

Justin, our salesman, was efficient and well-knowledgable. I called at 9 am, and bought vehicle within the hour. I was an out of state buyer, and he sent me video and pictures of my newly p well-knowledgable. I called at 9 am, and bought vehicle within the hour. I was an out of state buyer, and he sent me video and pictures of my newly purchased Mercedes. I highly recommend Justin and Smith Motors Sales. More

During these trying times this dealership could not be any more accommodating and pleasing Smith Motors is the only Mercedes dealership as far as I am concerned any more accommodating and pleasing Smith Motors is the only Mercedes dealership as far as I am concerned More

Always wonderful service at Smith Motors!!! Dave is Always wonderful service at Smith Motors!!! Dave is always helpful and happy. My tire was slowly leaking air and service Dept happily took care if i Always wonderful service at Smith Motors!!! Dave is always helpful and happy. My tire was slowly leaking air and service Dept happily took care if it without charge. Thank you!! More

Recall on steering column bolts Facilty clean and inviting. Easy drop-off. Staff wearing masks. Work completed and as a nice surprise, car was washed and looked better than when I wa Facilty clean and inviting. Easy drop-off. Staff wearing masks. Work completed and as a nice surprise, car was washed and looked better than when I walked in! Had not been here before and will definitely be back when car needs servicing. More

Smith motors is one of the most reliable and people friendly business I have ever had a chance to work with. Not only do they try to accommodate you and your needs, but they have by far the best custom friendly business I have ever had a chance to work with. Not only do they try to accommodate you and your needs, but they have by far the best customer services reps ever. As soon as I step inside I am Greeted and tended to. They also have a variety of customer deals you can choose from.they are one of the best in my books. More

The car was never vacuumed . 5The tires were never The car was never vacuumed . 5 The tires were never rotated I did not receive a call when the car was ready to be picked up . Overall, the service The car was never vacuumed . 5 The tires were never rotated I did not receive a call when the car was ready to be picked up . Overall, the service was not good . More