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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,215 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,215 reviews

February 14, 2020

The salesman Randy Wheeler was patient, thorough, easy to work with and make the process effortless. The best car buying experience I’ve ever had. More

by christophergangi
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Feb 14, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words, Christopher! We look forward to sharing them with Randy. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill!

February 13, 2020

Always great service, and very convenient. Rental is always very helpful. Paid a $10 fee which I do not believe I have paid before but may be a new policy in place. More

by A7
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 13, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review of Smith Motor Sales of Haverhill Inc! We are so glad that we had the opportunity to work with you and that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 12, 2020

Always very welcoming, friendly, courteous and reliable service. Thank you Nick Klinger! You are the best! Always a nice place to drop my. At for service. More

by ARDILLAMARY
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Feb 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Mary, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We hope you'll continue to come to Smith Motors for your futures service needs.

February 12, 2020

New car This is the second time getting a new car there, people are great, especially Loren Goldstein! I would highly recommend going there. Everyone is ver More

by coronagirl62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Congratulations on your new vehicle! We are so glad that Loren had the opportunity to work with you and that she and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 12, 2020

New Car...for me I drive by.a different MB dealer every day on my way to work. But when I went into the Smith dealership, I immediately felt relaxed and the entire pro More

by tacy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hey Tacy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 11, 2020

SUPER EASY AND EFFICIENT I thought my visit was super seamless, easy and you got my car done much sooner than I expected! It was a campaign that I got from Mercedes that I had More

by JEANNEMANDBORIS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 11, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! We're happy to hear that you had a pleasant service experience here at Smith Motor Sales!

February 10, 2020

Excellent service! I must say that I am very satisfied with the dealership. Wess, who is the service manager, could not have been any nicer or more informative. More

by JOEPENNACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wess.
Feb 10, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you Joe! Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with Wes. We hope to see you again for all your vehicle service and purchase needs. Thank you for choosing Smith Motor Sales of Haverhill Inc

February 05, 2020

Always great service Pleasantly surprised. They are polite, efficient and provide a great service! It was my third time visiting the service department and felt good about More

by Merc300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 05, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

February 04, 2020

Great service and support Nick took great care of me and my car, it is a pleasure working with him. My car was ready when I got to the dealership on time. More

by RICHARDBAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

February 03, 2020

Great dealership, everyone is always willing to help and accomodate my needs. The service was done on time and followup was communicated. I baught my car in peabody but have no reason to go back there, you More

by GLC79
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 03, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are pleased to hear that Craig provided you with 5-star service. Let us know if we can be of any further assistance.

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