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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

August 03, 2020

Smith Motors is the only place I will buy a car. I have purchased with them exclusively for 15 plus years. Brockton was incredible to work with and made it effortless. More

by CDC
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein
Aug 04, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 30, 2020

Excellent serviceOpen/Friendly sales staff & service Excellent service Open/Friendly sales staff & service department No hassle and easy communication and paperwork. No pressure environment from sale More

by DBUSTA
Recommend Dealer
Yes
Employees Worked With
Carl, Brockton Payette, Roger Waugh
Jul 31, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

July 28, 2020

We have used Smith motors for service on our Mercedes SlK 280 before. That is the reason why we chose to use them again. They are honest, keep you up to date and Dave the service representative was great. More

by JSPHEEKAS
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

July 24, 2020

My service apt are always well organized and work is top class. . All in all Smith Mercedes is a reliable place to buy and expect great service. More

by RAJIV.SARIN
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Dave Penny
Jul 25, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

July 23, 2020

As usual my service experience was excellent. From booking the appointment to picking up the car after service was completed the process was smooth and professional. Nick, in service, was thorough, co More

by David
Recommend Dealer
Yes
Employees Worked With
Charles Chadder, Nicholas Klinger
Jul 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hello, Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience!

July 23, 2020

Excellent speedy service Always an excellent job. Would never go anywhere else. They did a great job on detailing the car at the end. They made me feel comfortable and safe w More

by TFOURTWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chadder, Craig Tedeschi, Nicholas Klinger, Dave Penny
Jul 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

July 23, 2020

Customer service needs improvement. Sometimes the staff doesn’t recognize you when you walk into the establishment and all customers should feel like their valued More

by marlene_grant
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Marlene, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we are sorry to hear that your visit didn't quite meet the goals we have set for ourselves. We will share your comments with our team, and we hope you will give us the opportunity to serve you again.

July 23, 2020

Great service consistent great help to take care of the problems that presented it self to my vehicle. Wes Reed was the best and still is the best😜 More

by GASLAWYER
Recommend Dealer
Yes
Employees Worked With
Wes Reed 5Stars, Loren Goldstein, Roger Waugh
Jul 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

July 23, 2020

Nicholas was super to accommodate me,considering the i drove the same day and have the car fix the next day, thank you and give me a loaner,super customer service More

by Currao
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jul 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hello, Thank you so much for your kind words regarding your recent experience working with Nicholas , and for taking the time to leave us this wonderful feedback!

July 20, 2020

So great!! Very happy with how easy and fast the process was. Wish I knew more about interest rates big over al great!!! Thank you More

by HAJAR.LARAKI
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Roger Waugh
Jul 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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