Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,215 Reviews
Contact Dealership
View Awards

420 River St

Haverhill, MA

01832

Directions

By Type

Showing 2,215 reviews

March 20, 2020

For the amount they charge for the repairs and maintenances, i think the customer service is not good. The dealer not call you when them finish the work. More

by B.
Recommend Dealer
No
Employees Worked With
Nicholas Klinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very sorry to hear that you were not satisfied with the service here at Smith Motor Sales. If you wouldn't mind reaching out to us directly, we would like to learn more and see what we can do to turn it around for you.

March 19, 2020

Service was exceptional. It was easy to make the appt, I was greeted warmly, and the repair was completed quickly. Thank you to Nick. I will be back. More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Barbara. Quality customer service is always our number one priority, and we're happy to hear that Nick and the rest of our team met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

March 16, 2020

Nick in service is excellent! He really helps customers understand what is going on with the vehicle. I’ll choose to service with Smith because of him. More

by JAMIERANDAZZO
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The techs are great too!
Report | Print
Mar 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

Jamie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that Nick was such a great help to you. Thank you for your business and we look forward to seeing you again.

March 14, 2020

I was very pleased with my service everyone was very courteous! Never had a problem from the first call to the day I went in for service! Thank you,Dot Early More

by HOTDOTEARLY
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

March 13, 2020

Super folks. Super dealership. Thanks Smith Motors!!!! These people are very service oriented. Took care of me in record time- no waiting for an appointment- quick handling of my scheduled service. Kud More

by RONTROM
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Report | Print
Mar 14, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2020

Great, competent and friendly service. Have been going for 20 years and have not been disappointed. I feel my car is in good hands there. More

by RMUSMANN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Report | Print
Mar 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi , Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Smith Motor Sales of Haverhill Inc.

March 12, 2020

A-M-A-Z-I-N-G! These guys are great! Very professional, down to earth, knowledgeable, reasonable, open communication, good customer service, great sense of humor, a More

by jjsheehan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc
Report | Print
Mar 13, 2020 -

Smith Motor Sales of Haverhill Inc responded

Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience and it was a pleasure having you at the dealership. We appreciate your review!

March 07, 2020

Because The gentleman that assisted us was personable and efficient. He remember us and treated us as such. even though it is a three hour trip each way, we r More

by WEDDINGCAKE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thanks for your feedback on your recent visit to our dealership. We are glad to hear that our staff was able to assist you and that you had such a positive experience. We hope that you will continue to visit us here at Smith Motor Sales.

March 07, 2020

Best service ever and I am comparing you with the other cars we own: Audi, BMW, Dodge. Small, friendly dealership with personalized service. You have taken care of us for the last 7 years and I wouldn't g More

by ASDFELLOWS
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Report | Print
Mar 07, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

March 05, 2020

Very happy with the service. They provided what was needed in timely manner and they kept me. informed as to the progress. Thank you much. More

by AAAZZARITO
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harris, Craig Tedeschi
Report | Print
Mar 05, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

1
...
177
178
179
...
222