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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

October 22, 2020

Smith takes excellent care of our SLK and we wouldn’t think of having it serviced anywhere else. This includes road service to handle issues we have had with a car battery that died on us. More

by TED.APODACA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Noel
Oct 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Ted, for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 21, 2020

Service department always does a nice job. Dave Penny is the ultimate customer service agent. Always a pleasure to work with him. I love that my car is always returned clean! More

by MCD1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Oct 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and for this review. We're happy to hear Dave was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2020

Outstanding!!!!!!! Best dealership ever!!!! These guys are truly amazing and I refer everyone to them!! Love Smith Mercedes!!!! I would never go anyplace else. They are all extremely professional and v More

by LShanko15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed, Craig Tedeschi, Dave Penny
Oct 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

October 20, 2020

This is my third purchase with Smith Motors. The staff is terrific and very easy to work with. I would highly recommend to family and friends More

by Beth W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Somerville , Ben Coppola, Loren Goldstein, Randy Wheeler
Oct 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Beth, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 20, 2020

Very professional service at each visit. The mask wearing is getting old. Get rid of it. Should have a TV in the waiting area. Would recommend this business. More

by prolim2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Oct 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

October 20, 2020

Dependable, knowledgeable, professional are just a few words to describe Smith Motors of Haverhill. Whenever I need to service my card, they make it so easy for me with just a quick & call. More

by jeanwakeen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will ?????????? Stars=5, Nicholas Klinger
Oct 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Jean, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

October 17, 2020

I expect nothing less when I come there. Everyone is awesome Price debatable. I love it though. Very hospitable... I can't complain at all More

by LUCYWAWERU2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Oct 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Lucy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

October 16, 2020

Bill Crow was terrific. Very pleasant and knowledgeable. Hassel free warranty service was wonderful. Pick up and return with a loaner was a great service. More

by JOEDORT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Crow
Oct 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bill met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

October 15, 2020

Excellent service, done in a timely manner, Keep up the Great Job Nick and Staff. Always a positive experience at this Family owned dealership. Many Thanks to All!! More

by Neal/Jacqui67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2020

Doing business with Smith for many years and I always get excellent service . Charlie an Wes are always very helpful with all questions, as silly as they may be. More

by CNICKERSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Loren Goldstein, Charles Chadder
Oct 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thanks for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. I'm glad to hear that Charlie and Wes are always able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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