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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,163 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,164 reviews

April 28, 2020

The sale associates are well spoken and very friendly. If necessary they would advise the client what repair prices are most convenient to do first. When it comes to the best customer services you can count More

by Adonis-12
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Apr 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

April 27, 2020

They go the extra mile! I had an issue that required some digging for the service department to fix. They coordinated with Mercedes Benz and spent the time to get it right. More

by J ROMANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed, Craig Tedeschi
Apr 27, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

April 27, 2020

Overall, I have found the dealership to be extremely professional with an honest and genuine feeling of partnership with regards to all aspects of my experience with them. A pleasant experience at that. More

by GHWILLIAMSJR
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler, Craig Tedeschi
Apr 28, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

April 26, 2020

salesmanship Hi, I spent 7 hours at another dealership looking at a new Mercedes. Salesman was pushy at end and business manager came over and really turned me off More

by JLJACKSON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler
Apr 26, 2020 -

Smith Motor Sales of Haverhill Inc responded

JL, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Smith Motor Sales of Haverhill Inc are glad to have you as a customer.

April 23, 2020

Professional, speedy, and painless. Very enjoyable experience. Completely satisfied and recommend this dealership for all your auto needs. Dealership is very clean and very inviting. More

by LINMAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

April 21, 2020

Nanny’s G’s Service reps are always accommodating, pleasant and professional. Make you feel comfortable whenever you need service. Keep you updated and informed More

by NJGIARRUSSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed, the best service manager
Apr 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words regarding your recent service appointment, and for taking the time to leave us this wonderful feedback!

April 21, 2020

Always greeted with a smile . The staff in the service department are always friendly and professional. My expectations are always met by a great team. More

by NMSKAFF
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole in service department , Craig Tedeschi
Apr 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 18, 2020

Niko Allen arrived to replace a battery in our car.We Niko Allen arrived to replace a battery in our car. We had a fantastic experience starting with his wonderful communication. He was extremely respe More

by CATHERINENIGRO
Recommend Dealer
Yes
Employees Worked With
Niko allen
Apr 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

Catherine, thank you for taking the time to share your thoughts on working with our team. We're thrilled to hear that Niko delivered such an excellent experience!

April 17, 2020

I have had my car serviced by Smith motors since I bought it. Totally professional service writers. Car is always clean when I get it back. I would recommend them to anyone. More

by Jjohn.sheehan
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, it's great to hear that you've had such excellent service here at Smith Motor Sales of Haverhill! We look forward to seeing you next time.

April 16, 2020

Excellent service yesterday, worked with Craig and he was able to get my car serviced and out by end of day. Many thanks to Craig! More

by HEIDILIMONE
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Apr 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We are thrilled that Craig was able to assist you and we look forward to working with you again.

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