Smith Motor Sales of Haverhill Inc

Courteous and efficient interaction with Service manager. Happy to see that Mercedes Benz addressed the potentially dangerous Takata airbags eventhough it has taken quite some time. Happy to see that Mercedes Benz addressed the potentially dangerous Takata airbags eventhough it has taken quite some time. More

Great service department! Always go above and beyond to help. Kind, courteous and attentive. My go to service department. Thank you for being there during these times. help. Kind, courteous and attentive. My go to service department. Thank you for being there during these times. More

Service was great but I was very surprised no one was wearing masks...?? Had thought that was a requirement now in MA. Felt a little unsafe wearing masks...?? Had thought that was a requirement now in MA. Felt a little unsafe More

INCREDIBLE BUYING EXPERIENCE!!! During these hard times, the companies who thrive are the ones who continue to provide exceptional customer experiences, and I must say, Brockton at During these hard times, the companies who thrive are the ones who continue to provide exceptional customer experiences, and I must say, Brockton at Smith Motors provided just that. He made the whole process of getting out of my old Mercedes lease into my new lease a breeze. He went above and beyond any expectations that I could have had with shopping for a new car. I highly recommend Smith Motors and suggest you ask for Brockton to take care of your Mercedes Benz needs. He's extremely knowledgeable about the product and was very pleasant to deal with. More

New GLC 300 2020 Brockton Payette was wonderful. He has always gone the extra mile to make the experience great. Service department is excellent; friendly, competent, Brockton Payette was wonderful. He has always gone the extra mile to make the experience great. Service department is excellent; friendly, competent, efficient. Will always consider Smith Motors for purchase/lease More

The staff are a pleasure to work with, they are professional and well in tuned to my cars needs. The service department complete required work in a timely manner professional and well in tuned to my cars needs. The service department complete required work in a timely manner More

Came in for a recall which was completed within the hour. Plus for down to earth Service manager, got help with an auxiliary item (loose bulb). Plus for down to earth Service manager, got help with an auxiliary item (loose bulb). More

First Mercedes-Benz - Smith Motor Sales for the Win! I worked with Marc, Brockton and Loren. They all were very professional and accommodating with every aspect of the sales process (as I’m almost 2 hour I worked with Marc, Brockton and Loren. They all were very professional and accommodating with every aspect of the sales process (as I’m almost 2 hours from their Dealership). It was low pressure sales, upfront "honest" answers, speedy transactions and overall a good group of staff members. Completely satisfied and recommend this dealership! More

Always excellent job anytime I need to bring in my car for repairs or recalls. They even washed my car as a courtesy much appreciated! for repairs or recalls. They even washed my car as a courtesy much appreciated! More

Very easy to work with.Brought car in for Services A . First time using Smith Motors service seemed organized and clean. Had no problem I would definitely use again First time using Smith Motors service seemed organized and clean. Had no problem I would definitely use again More