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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

November 30, 2020

I have to hand it to the team at smith mercedes ,very professional and went above and beyond for me ,I would like to thank nick and everyone at smith , I will for sure be back ,thank you lawrence p. More

by lawrencepastore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger
Nov 30, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 29, 2020

I have been coming here for years. Service continues to be excellent from the time of my call to schedule an appointment to loaner to pickup. Nick is very friendly and quite competent. More

by PHILGARDELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Nov 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Phil, We appreciate your business, Nick and our team looks forward to serving you again soon!

November 28, 2020

Wonderful service, especially during these times of covid. I appreciate the kindness when I needed to reschedule my appointment due to health reasons. Very courteous and understand staff in your servic More

by JUDEECW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Judee, Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again!

November 27, 2020

I continually remain impressed with the quality of service from Smith Motors - the service group alone would bring me back to buy my next car from Smith motors. David Penny is ultra responsive, court More

by PSPORTELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your recent experience working with Dave here at Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

November 26, 2020

I dropped by without an appointment and not ready to buy, but Brockton took the time to show me some models, give some suggestions, and answer all my questions. I knew I’d be going back which I did and got m More

by TERRY.KIRRANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Roger Waugh
Nov 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Terry, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Brockton, Loren, and all of us at Smith Motor Sales of Haverhill Inc are glad to have you as a customer.

November 25, 2020

World class attention ., very good attention from their employees. I will definitely return to give services to my vehicle, also thank you because the first thing they told me was that my vehicle had a rec More

by polanco714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Dave here at Smith Motor Sales of Haverhill Inc.

November 23, 2020

Very nice staff. Car was in for recall service and work was completed on time and car returned in immaculate condition. Thank you very much More

by SEMORROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Nov 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 23, 2020

Smith Motors does a very good job for me.Dave Penny has always taken care of any issue I bring to his attention. I would highly recommend Smit Motors. More

by SCROMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Dave is always able to serve you with great care and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2020

Smith motors, not only perform the work need they want far beyond the call of duty. They washed my car filled my tires with air. Today this is uncommon. Great job all at smith motors More

by Abmis#13
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Nov 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

November 19, 2020

Fantastic service. They take their time to explain everything and answer all questions. I never feel pushed or pressured. ALL of the employees there are very courteous and helpful. I am a customer for More

by MCPARKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Roger Waugh
Nov 19, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experiences! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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