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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,164 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,164 reviews
June 11, 2020
Nick was very accommodating. I’m a first time customer. Made me feel at home. I will return to have my MB serviced there when it needs servicing Made me feel at home. I will return to have my MB serviced there when it needs servicing More
by dlattanzio
Verified Customer
June 11, 2020
Customer service was excellent I’m always greeted with respect and professionalism and I always dealt with Mercedes Benz / Haverhill location through out the years , never had a pro I’m always greeted with respect and professionalism and I always dealt with Mercedes Benz / Haverhill location through out the years , never had a problem More
by JEANINEMAROUN
Employees Worked With
Dave Penny
June 09, 2020
Airbag Recall and battery Replacement Easy to make an appointment with little wait time. Dropped off car the night before and picked up two days later. Everything was completed as agreed u Easy to make an appointment with little wait time. Dropped off car the night before and picked up two days later. Everything was completed as agreed upon. Car was very nicely washed and cleaned before pickup. Upholding the Mercedes brand! More
by GGWIENTZEN
Employees Worked With
June 08, 2020
I’ve been going to this dealership for 25 years and bought 10 cars from them and they never disappoint ‼️And I will keep going... bought 10 cars from them and they never disappoint ‼️And I will keep going... More
by JRDEP7
Employees Worked With
Other Employees :
Wes Reed, Matt Harris, Randy Wheeler, Craig Tedeschi, Dave Penny
June 08, 2020
Fast and friendly service. Clean service dept. It's always a pleasure to have my car serviced there. Knowledgeable staff that always makes you feel welcome! always a pleasure to have my car serviced there. Knowledgeable staff that always makes you feel welcome! More
by MARYBARSAM
Employees Worked With
Craig Tedeschi
June 04, 2020
This dealership provides exemplary customer service. I have been a customer for several years and would highly recommend Smith Motors. Outstanding in all departments sales and service. have been a customer for several years and would highly recommend Smith Motors. Outstanding in all departments sales and service. More
by B_CASSANO
May 23, 2020
Excellent accommodation delivery and tutorial I was never at the dealership.My price negotiation with Matt was outstanding.Also I appreciated his taking my Jag back to the Exeter, N.H. Dealership. I was never at the dealership.My price negotiation with Matt was outstanding.Also I appreciated his taking my Jag back to the Exeter, N.H. Dealership. More
by lucigardner
Employees Worked With
Matt Harris
May 21, 2020
Randy was terrific to work with. He made the process of buying a car easy and was SO knowledgeable. I can’t thank him enough! buying a car easy and was SO knowledgeable. I can’t thank him enough! More
by C.TENN
