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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

December 22, 2020

All three service reps know a lot about the cars and can relate symptoms to probable causes. They are also personable so you feel like you belong. In this instance they also warranted prior work/ materials More

by CATSPM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Dec 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, it's great to hear that our team was able to help and provide such a positive experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

December 17, 2020

Friendly welcome. Rapid service and All around pleasant experience leads to A happy customer Now I understand why Smith has earned their reputation as a quality auto dealer More

by FRUSSO142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Dec 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We appreciate your five-star review!

December 17, 2020

The Service Team at Smith are professional, accommodating and solution oriented. After working with them for over 13 years, they are more like a family to me. I offer my highest recommendation of them. More

by Anapack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Dec 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Ana! It has been a pleasure serving you over the past 13+ years! Quality customer service is always our number one priority, and we're happy to hear that we have met your expectations over the years. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 16, 2020

Just purchased my 9th vehicle from Smith Motors.As usual Just purchased my 9th vehicle from Smith Motors. As usual great experience. Never any pressure and they always exceed expectations.Brock is an amazin More

by dconsoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Brockton Payette, Loren Goldstein, Roger Waugh
Dec 16, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well purchasing your 9th vehicle with Brock and our team! Thank you for being a loyal Smith Motors customer and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 16, 2020

Always excellent service and attention from Nick Klinger! He made my long service appointment pleasant by providing a loaner car. My checkout by Nick was quick and easy. He is always available to answer a More

by THEHIGHLANDLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Dec 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will et Nick know how much you appreciated his services!

December 16, 2020

The staff is always pleasant and accommodating! I stopped in unannounced with low tire pressure due to a piece of metal. They fixed the tire right away. So impressed! More

by MARY.GRISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Dec 16, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Mary, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

December 16, 2020

I've bewwwn to the dealership many times over the past five years,but have never received such fine service as received lately. In particular, most recent visit. I've asked for a low beam headlight upgrad More

by MARKACORBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Dec 16, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 15, 2020

Craig was very helpful when I was dealing with my tire and rim warranty company. After I reached out to them several times with no luck on an answer, Craig ended up calling them and was able to get all of More

by JRFERNANDEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We are so glad that Craig was able to help resolve your warranty issue, and we look forward to working with you again.

December 14, 2020

Excellent service I will be sure to always service my vehicle at your location. Quick accurate work. Excellent communication. I was able to be back on the road in no time. Thank you all More

by larochellechristine77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Dec 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

December 12, 2020

Nick was very helpful. I drove in with a flat tire..he quickly took care of it. Dave is always very good as well. Thank you More

by Brian Dempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger, Dave Penny
Dec 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

Brian, thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Nick and the team were able to help, and we hope to see you again!

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