Smith Motor Sales of Haverhill Inc

Craig is always amazingly accommodating! He is professional, efficient, and an asset to any organization! I was running late this last time and he elected to stay snd wait for me even though the d professional, efficient, and an asset to any organization! I was running late this last time and he elected to stay snd wait for me even though the dealership closed at 5. I told him I would come in the morning that I was fine turning around and he insisted I continue even though I informed him I was still 25 minutes out. Incredible!!! Thank you! More

I cannot say enough good about this company and its people. Randy is my main man and his customer service is exemplary. I am COO of a Mortgage Lender and I know all about good and bad service. Wagne people. Randy is my main man and his customer service is exemplary. I am COO of a Mortgage Lender and I know all about good and bad service. Wagner is down the street from me and maybe would be more convenient however Randy takes convenience to another level. I will always buy from Smith. More

Got me in for service on short notice. Greatly appreciated. Very customer centric. Will be bringing my other vehicles to this dealership now that I have relocated to this area. appreciated. Very customer centric. Will be bringing my other vehicles to this dealership now that I have relocated to this area. More

Great sales effort and support in the closing and delivery process. Highly recommend Smith Motors, Brock, Loren and Jennifer. Nice facility and service area. Thank you for the quality. delivery process. Highly recommend Smith Motors, Brock, Loren and Jennifer. Nice facility and service area. Thank you for the quality. More

I am very satisfied with the service and attention I received at Smith Motos Haverhill. The personnel is very profesional and friendly. My purchase process was made easy. received at Smith Motos Haverhill. The personnel is very profesional and friendly. My purchase process was made easy. More

Justin and Roger went above and beyond. I am so thrilled with some of the features suggested that I would have never thought of...they turned out to be game changers. I thank them both so much for their gui with some of the features suggested that I would have never thought of...they turned out to be game changers. I thank them both so much for their guidance with my first Benz. More

I have been a customer since i believe 2004! Starting with charlie chadder , wes ,nick etc im impressed ! My frustrations since 2019 is related to me having to go back, some times Monthly , to repair and with charlie chadder , wes ,nick etc im impressed ! My frustrations since 2019 is related to me having to go back, some times Monthly , to repair and replace my tires! Friends of mine are suggesting that i look at their bmw , caddilac!’s etc. who dont have the tires problem like i have with mybMB on my e 450! Prersonally! I cant wait wait until my lease is up and in the mean time up visiting othercomparable cars More

Great customer service, and quick turn around. Very fluent process with none pushy service reps. Clean waiting area and easy check out process. All members respected COVID protocols fluent process with none pushy service reps. Clean waiting area and easy check out process. All members respected COVID protocols More

The service at Smith Motors is always high-quality, professional inconvenient… I highly recommend over any other Mercedes dealership… Also Nick and Service is always great to deal with...Completely kno professional inconvenient… I highly recommend over any other Mercedes dealership… Also Nick and Service is always great to deal with...Completely knowledgeable on what service needs to be done in future service… Again an asset to Smith Motors for sure More

As always Craig went above and beyond.Wes was the As always Craig went above and beyond. Wes was the critical decision maker on implementing my suggestion of tire rotation to eliminate tire vibration As always Craig went above and beyond. Wes was the critical decision maker on implementing my suggestion of tire rotation to eliminate tire vibration problem More