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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,164 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,164 reviews
July 12, 2020
Smith Motors offers a superior experience when buying a car. Loren Goldstein is always a pleasure to work with. Only positive experiences. Highly recommend this dealership car. Loren Goldstein is always a pleasure to work with. Only positive experiences. Highly recommend this dealership More
by HR
Verified Customer
July 12, 2020
As usual , I had an excellent visit, everyone treated me courteous, and I always recommend the dealership of Smith Motors of Haverhill to my friends and family 😜 courteous, and I always recommend the dealership of Smith Motors of Haverhill to my friends and family 😜 More
by GASLAWYER
July 10, 2020
MB cost of ownership too high The service center and service personal are great. My adviser Nick Klinger was first rate. However I have come to the conclusion that the cost of owne The service center and service personal are great. My adviser Nick Klinger was first rate. However I have come to the conclusion that the cost of ownership of a Mercedes is too high. When I compare with my last two cars both of which where Lexus I find that Mercedes has a lot of catch up to do when I compare quality of build and ease of repair. I was working with Brockton Payette on buying another Mercedes but I am now having second thoughts. I suspect it is time to look at other car brands. More
by ADANEAU
Employees Worked With
July 10, 2020
The sales department at Smith Motors worked relentlessly to acquire exactly the car I wanted, a very difficult feat during this insane pandemic. Thank you to acquire exactly the car I wanted, a very difficult feat during this insane pandemic. Thank you More
by mark@jbllclaw.com
Employees Worked With
Other Employees :
Justin, Despres **** & Marc Womboldt *****, Matt Harris
July 10, 2020
I was not happy with lack of the representatives wearing masks. It made me very uncomfortable. I am not sure if I will continue service at your company during corona. masks. It made me very uncomfortable. I am not sure if I will continue service at your company during corona. More
by MARCIAPORETSKY
Employees Worked With
Craig Tedeschi
July 07, 2020
Friendly people keep you informed and do what ever is necessary to accommodate you. Vehicle is returned in clean condition.Wait time is usually at a minimum necessary to accommodate you. Vehicle is returned in clean condition.Wait time is usually at a minimum More
by MAZOC
Employees Worked With
July 05, 2020
Never disappointed! Their services and curtesy always meets my expectations. I’m happy I can have a dealership I can always count on. Honest and professional meets my expectations. I’m happy I can have a dealership I can always count on. Honest and professional More
by Jenbenz
Employees Worked With
Ryan, Dave Penny
July 02, 2020
Justin, our salesman, was efficient and well-knowledgable. I called at 9 am, and bought vehicle within the hour. I was an out of state buyer, and he sent me video and pictures of my newly p well-knowledgable. I called at 9 am, and bought vehicle within the hour. I was an out of state buyer, and he sent me video and pictures of my newly purchased Mercedes. I highly recommend Justin and Smith Motors Sales. More
by cautosales1
July 01, 2020
During these trying times this dealership could not be any more accommodating and pleasing Smith Motors is the only Mercedes dealership as far as I am concerned any more accommodating and pleasing Smith Motors is the only Mercedes dealership as far as I am concerned More
by BTW31109
Employees Worked With
Other Employees :
John and Ellen Smith, Craig Tedeschi
June 30, 2020
Always wonderful service at Smith Motors!!! Dave is Always wonderful service at Smith Motors!!! Dave is always helpful and happy. My tire was slowly leaking air and service Dept happily took care if i Always wonderful service at Smith Motors!!! Dave is always helpful and happy. My tire was slowly leaking air and service Dept happily took care if it without charge. Thank you!! More
by SOGGYDOLLARSPLUMISLAND
Employees Worked With
Matt Harris, Dave Penny
