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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

January 29, 2021

Quick in and out. Always courteous and respectful. Really makes doing business a real pleasure. I am a customer for life. No hassles and completely professional with exceptional service More

by MCPARKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Jan 31, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 29, 2021

Good dealership . I have done business with Smith Motors for years . Personally and with our business Vector Engineering and my sons business Shamrock Finsnce u find the employees at this dealership to be f More

by MDEVANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler
Jan 31, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experiences! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 28, 2021

The service representative honored my request to be done in 1.5 hours and courteously dealt with my maintenance concerns. Smith Mercedes delivers exemplary service. More

by PETER.SYMOSEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jan 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Peter, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate your comment "exemplary service" is what we strive for our customers. We will share your comments with our team, and we look forward to working with you again.

January 28, 2021

Great staff very friendly professional and always helpful. We are so satisfied with Smith Motor we will only do business here We will highly recommend Smith Motor Sales to family and friends ! More

by Sergi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Crow, Brockton Payette, Loren Goldstein
Jan 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Sergi, for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 26, 2021

Smith Motors sales is super duper simply the best I wouldn’t trust any other dealer with my automobile & I’m totally delighted with their service and sales department More

by thelimoguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein , Ben Coppola, Brockton Payette, Matt Harris, Randy Wheeler, Charles Chadder, Craig Tedeschi, Nicholas Klinger, Tom Silva, Dave Penny, Roger Waugh
Jan 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2021

I had a great experience coming in for my service. The staff (Dave Penny especially) was welcoming and friendly. The service was prompt and finished sooner than expected. Planning on coming back soon to g More

by LINDSAYM_SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Jan 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Lindsay, Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again!

January 25, 2021

Great experience! Nick was great. He made sure everything was taken care of. I scheduled a Service B , but Nick looked in the history and saw that it was performed the last time. Very happy to not have pai More

by MDOHLSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jan 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience working with Nick here at Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon! It is wonderful to know the system works for all.

January 23, 2021

The service department is superb. The people are The service department is superb. The people are knowledgeable and friendly. The space is clean and comfortable. Excellent service. And I get a clea More

by CHERIE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jan 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Cherie, Thank you for your business and this service review. We're happy to hear Dave and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2021

Dependable and reliable. Ready And able to solve problems. Your pick up service and delivery very helpful. Everyone who has helped us has been courteous and respectful. More

by RSCARYPC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Harris, Nicholas Klinger
Jan 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. Matt, Nicholas, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

January 22, 2021

Usually work with Craig but I had David this time. They are both so great. They help with all my issues and explain things in a way that I can understand. Everyone there is super friendly and I very welcom More

by HAJAR.LARAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Jan 23, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Dave and Craig, and don't hesitate to let us know if we can be of further assistance.

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