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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

February 19, 2021

Great team at Smith Motor Sales. Justin and Loren made the purchase easy, and were not high pressure. And all people that I dealt with were courteous and friendly throughout. Highly recommend. More

by jcwilliams01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Despres , Loren Goldstein, Roger Waugh
Feb 19, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We'll share your comments with Justin, Loren, and the rest our team, and we look forward to working with you again.

February 18, 2021

Everyone was very friendly. At first they didn’t have the part but Craig was very helpful with having my airbags replaced. I would definitely come back for service. More

by M.MMMEEHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for Craig and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 18, 2021

I always feel comfortable with Wes. I trust what he tells me. He always provides professional and great customer service. He is A1, top shelf. More

by ARLINEASHKAR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wes, Nicholas Klinger
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 17, 2021

The service experience was excellent. The process was timely representatives were cordial and overall positive. I would happily recommend Smith motors to other folks looking to have service work performe More

by JMURDOCK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

February 17, 2021

Best dealership by far.This is the only place you get Best dealership by far. This is the only place you get great service, a loaner car, and top notch service each and every time! Thank You! More

by STEPHANIE.COLLINS2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience, Stephanie! We sincerely value your business and look forward to your next visit.

February 15, 2021

I have driven only Mercedes Benz since 1986 and the service from Nick, Craig, and team at Smith Motor Sales of Haverhill, Inc. last week was the best service I’ve ever had from any Mercedes Benz dealer More

by MLride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger
Feb 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will be sure to share your comments with Nick, Craig, and our service team!

February 15, 2021

I use Smith for service all time. They are courteous, professional,knowledgeable,attentive to the customer will take you any time if something little is wrong. More

by SMCEVOY725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed, Craig Tedeschi, Nicholas Klinger, Dave Penny
Feb 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

February 15, 2021

Always a wonderful experience at Smith Motors. Staff are friendly, knowledgeable and treat you with respect. They understand the concept of customer service and it shows! More

by KJD9918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Brockton Payette, Loren Goldstein, Roger Waugh
Feb 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your sales experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

February 14, 2021

The location is very convenient for me because I am a resident of Methuen probably five miles from my house and the most important the customer service is great . More

by Pastor Ben
Recommend Dealer
Yes
Employees Worked With
I am truly satisfied with the service., Charles Chadder, Nicholas Klinger
Feb 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

February 11, 2021

Love working with them. Great customer service and experienced mechanics who are always very accommodating. I highly recommend the service department and all the technicians More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Feb 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us, Lisa! We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again!

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