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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

March 09, 2021

Am on my 4th car from Smith Motors Sales.....Always very professional, great personal service and easy to work with, even in a pandemic! Thanks Randy! More

by Hann882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler
Mar 09, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experiences and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 04, 2021

The staff in the service department was very professional. They helped me with my vehicle problem and very nice and accommodating. I highly recommend Smith Motors. More

by MAY.TY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Mar 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

March 04, 2021

Always the best service from Smith Mercedes even 3 years after I bought my car , Craig T always make everything so easy through the whole service process More

by DOMFATHER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Mar 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Craig and our team. We're glad to hear they delivered such a great experience!

March 03, 2021

Sales, Parts and Service Departments are all outstanding! We have been doing business with Smith Motor Sales for about 35 years. Wouldn’t go anywhere else. More

by MBKEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Brockton Payette, Loren Goldstein, Matt Harris, Randy Wheeler, Charles Chadder, Craig Tedeschi, Nicholas Klinger, Dave Penny, Roger Waugh
Mar 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 02, 2021

Randy at Smith Motors was great to work with and was very accommodating. I would work with him again and recommend him to any of my friends. More

by SAUNDERSJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Roger Waugh
Mar 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! We are thrilled you found your experience with Randy to be a positive one. Congratulations on your new purchase, and let us know if we can be of any more assistance!

March 02, 2021

excellent service, fast, and perfect workmanship. i’ll be back when I need service again.car came back looking like new. Nice touch for something that is an inconvenience. More

by Peter B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Mar 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Peter, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

February 26, 2021

I usually work with Nick, have for years and will continue to. But Nick, Dave and Craig make a great team. I always feel well taken care of! Thanks guys!~Judi More

by Judi Boyko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Feb 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Judi, we appreciate your business and our team looks forward to serving you again soon!

February 25, 2021

Smith Motors has always been terrific to me in every sense. I have been a customer for over 25 years and their service and sales wonderful in my many experiences. My latest was an emergency service call More

by JCONWAY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating means a lot to us. We're glad Dave and our service team could get you back on the road again. We hope to see you again!

February 24, 2021

Excellent service.. David took very good care of me and m made the process so much easier.. will recommend to everyone. Thank You David penny.. More

by POLANCOBIANCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Bianca, Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

February 24, 2021

This is my 7th time purchasing a Mercedes from Brockton at Smith Motors. As always, the delivery process was very smooth, thorough and efficient! Brockton is as good as it gets for a sales representative More

by JOESKIER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein
Feb 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Joe, Thank you for your business and this review. We're happy to hear our team was able to serve you again! Loren and our team and work hard to demonstrate our commitment to great service. Thank you for being a loyal Smith Motors Sales Haverhill customer! If there is anything we can assist you with in the future, please let us know.

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