Smith Motor Sales of Haverhill Inc

Purchased a back up key ... for MB C 300Nick was very Purchased a back up key ... for MB C 300 Nick was very helpful in getting key programed in an hour...and they cleaned the car as well.👍 Purchased a back up key ... for MB C 300 Nick was very helpful in getting key programed in an hour...and they cleaned the car as well.👍 More

There had been a water leak in the cabin and finally it was dripping onto a specific area of the front passenger seat. Smith motors found it was related to the sunroof recall. The sunroof was replaced at n was dripping onto a specific area of the front passenger seat. Smith motors found it was related to the sunroof recall. The sunroof was replaced at no cost. After using the sunroof about one week later the roof would not close and was serviced again at no charge, it was an electronic issue. This review is for the two service visits. Happy to see Mr. Klinger again! Thank you Smith Motors! More

I was unhappy that after having the oil changed on my car it turned out it was overfilled. When I started my car the next day billows of oily smelling smoke came out from my exhaust. Checking the oil dipstic it turned out it was overfilled. When I started my car the next day billows of oily smelling smoke came out from my exhaust. Checking the oil dipstick should have been done. More

Third time I’ve made a purchase here, and once again amazing service and customer experience! Highly recommend a no hassle, no haggle experience. Justin had us in and out start to finish in less than 1 amazing service and customer experience! Highly recommend a no hassle, no haggle experience. Justin had us in and out start to finish in less than 1.5 hours. More

I find Smith’s Motor’s very accommodating! They are fair, honest and pleasant to work with. I deal with the service department and would recommend them to anybody. honest and pleasant to work with. I deal with the service department and would recommend them to anybody. More

Nothing short of outstanding in all transactions with Sales, Part and Service Departments. Have been doing business with Smith for well over 30 years. Truly The Mercedes Experience! Sales, Part and Service Departments. Have been doing business with Smith for well over 30 years. Truly The Mercedes Experience! More

Always get the absolute best service and support here (especially from Craig!!). I will definitely buy from Smith again bec of the service department. All around great team (especially from Craig!!). I will definitely buy from Smith again bec of the service department. All around great team More

This is my third Mercedes- service has always been excellent. Wes has always treated me with respect and is honest with the wait times etc All my interactions with both sales and service have been po excellent. Wes has always treated me with respect and is honest with the wait times etc All my interactions with both sales and service have been positive. More

Excellent service as always appointment day and time which I requested was scheduled Very accommodating and updated during my wait. Also visited sales department inquiring on possible new vehicle leas which I requested was scheduled Very accommodating and updated during my wait. Also visited sales department inquiring on possible new vehicle lease and was taken care of in that department as well More

My car had a lot of problems and the worker I believe his name was Craig he was totally honest with me and cared about me and didn't want to take advantage of me. I will forever be grateful for his honesty. name was Craig he was totally honest with me and cared about me and didn't want to take advantage of me. I will forever be grateful for his honesty. More