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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

April 01, 2021

Excellent and knowledgeable service as always. I had some serious problems with my vehicle that were not obvious to me. The service crew most likely saved my life with their professional analysis and re More

by MELLIE123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wes Reed, Loren Goldstein, Charles Chadder, Craig Tedeschi, Dave Penny
Apr 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Mellie, Thank you for your very kind service experience review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 01, 2021

I am so impressed by the service I received. Randy Wheeler was extremely attentive, helpful and eager to reply to all my emails immediately. This is the first time I enjoy purchasing a vehicle. I cann More

by VVENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Craig Tedeschi, Roger Waugh
Apr 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Randy and our team, and we look forward to working with you again. Congratulations on your new vehicle!

March 31, 2021

Excellent service and customer care. We had a great purchase experience with Brock. We have purchased many cars with Smith and will continue to do so. This is a low pressure, family owned business. More

by Georgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein
Apr 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Georgia, for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. We're glad to hear that Brock and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 30, 2021

Randy Wheeler was an excellent sales person to work with. He took plenty of time to show me all the great features on my new car. The dealership was low key and pleasant to visit. More

by JACKY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler
Mar 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Jack, Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Randy was able to help, and we hope to see you again!

March 30, 2021

Another great experience with the Smith Motors service department. My wife’s GLE was towed in after experiencing problems on the road. Nick in service made sure all problems were promptly addressed. In s More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Mar 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Nick and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 30, 2021

Friendly from the get go. When you call you are greeted like a person. Any concerns are always answered by a knowledgeable person. Appointments are never hard to get. I didn’t buy any of my cars there but More

by JFEENAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger
Mar 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for Nick and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 26, 2021

Very good dealership overall . Attentive sales team and finance dept that helped me get the car I wanted at the price I wanted. Service dept is also great. More

by DMCCARTHYOEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler
Mar 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 26, 2021

Always a great experience. They have gotten me in even on short notice and taken care of the problem. They loan car when it is going to be a while. Very happy with the dealership. It seems that other places More

by DNH1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Mar 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

March 24, 2021

The service at Smith Motors is outstanding As example I called about a low tire pressure near closing time the other day. Craig had me come right over and gave me a loaner so they could check it out overni More

by Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chadder, Craig Tedeschi, Dave Penny
Mar 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Carter! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

March 24, 2021

Had a flat and got to the dealership 10 minutes before service closed. Drove out with a fixed tire that a tire store said couldn't be fixed. Thanks Craig Tedeschi and Dave Penny. You guys always make More

by GlobalTraveller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Mar 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this five-star review, Henry. We're happy to hear that Dave and Craig were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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