
Smith Motor Sales of Haverhill Inc
Haverhill, MA
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Excellent and knowledgeable service as always. I had some serious problems with my vehicle that were not obvious to me. The service crew most likely saved my life with their professional analysis and re some serious problems with my vehicle that were not obvious to me. The service crew most likely saved my life with their professional analysis and recommendations More
I am so impressed by the service I received. Randy Wheeler was extremely attentive, helpful and eager to reply to all my emails immediately. This is the first time I enjoy purchasing a vehicle. I cann Wheeler was extremely attentive, helpful and eager to reply to all my emails immediately. This is the first time I enjoy purchasing a vehicle. I cannot compliment enough Randy. I did not purchase the most expensive vehicle but was treated like if I did. More
Excellent service and customer care. We had a great purchase experience with Brock. We have purchased many cars with Smith and will continue to do so. This is a low pressure, family owned business. purchase experience with Brock. We have purchased many cars with Smith and will continue to do so. This is a low pressure, family owned business. More
Randy Wheeler was an excellent sales person to work with. He took plenty of time to show me all the great features on my new car. The dealership was low key and pleasant to visit. He took plenty of time to show me all the great features on my new car. The dealership was low key and pleasant to visit. More
Another great experience with the Smith Motors service department. My wife’s GLE was towed in after experiencing problems on the road. Nick in service made sure all problems were promptly addressed. In s department. My wife’s GLE was towed in after experiencing problems on the road. Nick in service made sure all problems were promptly addressed. In spite of dropping the car off without an appointment we got the attention we needed in short order and in a friendly and professional manner. More
Friendly from the get go. When you call you are greeted like a person. Any concerns are always answered by a knowledgeable person. Appointments are never hard to get. I didn’t buy any of my cars there but like a person. Any concerns are always answered by a knowledgeable person. Appointments are never hard to get. I didn’t buy any of my cars there but always service them there. More
Very good dealership overall . Attentive sales team and finance dept that helped me get the car I wanted at the price I wanted. Service dept is also great. finance dept that helped me get the car I wanted at the price I wanted. Service dept is also great. More
Always a great experience. They have gotten me in even on short notice and taken care of the problem. They loan car when it is going to be a while. Very happy with the dealership. It seems that other places short notice and taken care of the problem. They loan car when it is going to be a while. Very happy with the dealership. It seems that other places I have been to don’t always diagnose the problem correctly More
The service at Smith Motors is outstanding As example I called about a low tire pressure near closing time the other day. Craig had me come right over and gave me a loaner so they could check it out overni called about a low tire pressure near closing time the other day. Craig had me come right over and gave me a loaner so they could check it out overnight This is typical of their service The service is so good I can’t imagine going elsewhere to buy a car More
Had a flat and got to the dealership 10 minutes before service closed. Drove out with a fixed tire that a tire store said couldn't be fixed. Thanks Craig Tedeschi and Dave Penny. You guys always make service closed. Drove out with a fixed tire that a tire store said couldn't be fixed. Thanks Craig Tedeschi and Dave Penny. You guys always make it happen!!! Henry Sullivan More