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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,166 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,166 reviews

October 30, 2020

Knowledgeable, friendly, accommodating.Work hard to work Knowledgeable, friendly, accommodating. Work hard to work with your schedule whether you’re waiting or need a loaner. Very Appreciative of you as a More

by REMEMBERTOGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Nov 01, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 27, 2020

Great service. Very easy to deal with. Will continue to use them and recommend as well. Service was done in time frame quoted and waiting room very clean. More

by DFARMER191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas Klinger , Craig Tedeschi, Dave Penny
Oct 27, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 27, 2020

On time very convenient and thorough would recommend to anyone thanks looking forward to.my next visit and any future purchase will be with smith motors More

by LARRY95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Oct 27, 2020 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out, Larry. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc! We look forward to seeing you again.

October 24, 2020

When I bring my car for service the staff receive me in a friendly and respectful manner. They explain to me what service or parts my car needs. They give me a loaner while they service my car. I always get More

by kkarongo12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Oct 26, 2020 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

October 22, 2020

The staff is friendly & knowledgeable. I received fantastic service! I will definitively do business again & refer my friends and family. Thank you Smith Motors of Haverhill! More

by D HARKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Oct 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

October 22, 2020

Smith takes excellent care of our SLK and we wouldn’t think of having it serviced anywhere else. This includes road service to handle issues we have had with a car battery that died on us. More

by TED.APODACA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Noel
Oct 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Ted, for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 21, 2020

Service department always does a nice job. Dave Penny is the ultimate customer service agent. Always a pleasure to work with him. I love that my car is always returned clean! More

by MCD1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Oct 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and for this review. We're happy to hear Dave was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2020

Outstanding!!!!!!! Best dealership ever!!!! These guys are truly amazing and I refer everyone to them!! Love Smith Mercedes!!!! I would never go anyplace else. They are all extremely professional and v More

by LShanko15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed, Craig Tedeschi, Dave Penny
Oct 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

October 20, 2020

This is my third purchase with Smith Motors. The staff is terrific and very easy to work with. I would highly recommend to family and friends More

by Beth W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Somerville , Randy Wheeler
Oct 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Beth, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 20, 2020

Dependable, knowledgeable, professional are just a few words to describe Smith Motors of Haverhill. Whenever I need to service my card, they make it so easy for me with just a quick & call. More

by jeanwakeen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will ?????????? Stars=5
Oct 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Jean, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

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