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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

April 29, 2021

Friendly courteous and speedy. The staff always has a pleasant manner about themselves. Providing a lender car is such a great way to do business More

by RFOLEY194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Apr 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2021

This ordeal began with a blown tire due to a pothole requiring roadside assistance. The roadside assistant was in a word - outstanding. Followed by Nicks responsiveness of getting the rim repaired, tire More

by JOSEPH_VOICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Road Side support person , Nicholas Klinger
Apr 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Joseph, We are very happy to have provided you with such a positive experience working with Nick! We sincerely value your business and look forward to your next visit.

April 28, 2021

They took excellent care of me. Waited several weeks for exactly the car i wanted. Love my new E-350! Randy was super attentive and great to work with. Loren was quite helpful finalizing the details. Excite More

by Richard Kinny-Giglio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler
Apr 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Richard, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Randy, Loren, and our sales team, and we look forward to working with you again. Congratulations on your new vehicle!

April 28, 2021

We enjoy our Mercedes Benz very much particularly the wonderful seats! Can’t ask for more! Thank you Justin for all you did for us old folks! Larry and Elaine Tondreau of GROVELAND!!🚙🎻👩‍❤️‍👨 More

by tondreaularry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Depres, unlisted on your staff
Apr 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Larry and Elaine, for sharing your experience with us! We're happy to hear it went well with Justin and we hope you enjoy your new vehicle. We truly appreciate your feedback!

April 28, 2021

They are great excellent service even stayed late to accommodate me good price and availability was impressed by salesman taking the time to deliver vehicle and explain how it works More

by PRBLAWOFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler
Apr 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. I'm glad to hear that Randy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 28, 2021

Recall was done in very timely manner and they even washed and vacuumed my car,,life is great !will recommend Smith to other people I know that have a Mercedes More

by Greencarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl nigl
Apr 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 27, 2021

Your service is excellent. Special your service person Dave is amazing. If everyone is like Dave word will be easy to live. Thank you very much. More

by ZKUZERA
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Apr 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. Dave and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 27, 2021

I purchased a 2018 C300 at Herb Chambers Peabody 11/20. So many problems with this vehicle. It went back 5 times, problems never resolved. Finally, I brought it to Smith Motors. All problems solved, excell More

by BBRINGOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Apr 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

April 24, 2021

David couldn’t do enough for me! Highly recommend your service department!!! You have exceptional employees and your facility is very impressive. Here’s to continued success More

by JG19THHOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Apr 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

April 23, 2021

I bought a pre owned Mercedes suv , it had issues with the automatic car starter , door locks radio/ media. The IT man was great , it took five days to fix . My sales man Justin was curious & professiona More

by davidwburgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Apr 23, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, David, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

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