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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,166 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,166 reviews

November 25, 2020

World class attention ., very good attention from their employees. I will definitely return to give services to my vehicle, also thank you because the first thing they told me was that my vehicle had a rec More

by polanco714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Dave here at Smith Motor Sales of Haverhill Inc.

November 23, 2020

Very nice staff. Car was in for recall service and work was completed on time and car returned in immaculate condition. Thank you very much More

by SEMORROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 23, 2020

Smith Motors does a very good job for me.Dave Penny has always taken care of any issue I bring to his attention. I would highly recommend Smit Motors. More

by SCROMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Dave is always able to serve you with great care and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2020

Smith motors, not only perform the work need they want far beyond the call of duty. They washed my car filled my tires with air. Today this is uncommon. Great job all at smith motors More

by Abmis#13
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Nov 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

November 19, 2020

Fantastic service. They take their time to explain everything and answer all questions. I never feel pushed or pressured. ALL of the employees there are very courteous and helpful. I am a customer for More

by MCPARKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Nov 19, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experiences! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 18, 2020

Excellent teamExcellent serviceCraig got me in and out Excellent team Excellent service Craig got me in and out as scheduled . Always a pleasure to do business with him and the rest of the Sales and ser More

by BUSTIEDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Nov 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

November 17, 2020

As always Dave Penny, Service Advisor, took excellent care of me. The service was very well done in a timely manner. All Covid-19 precautions were in place so I felt safe. I would not go anywhere else f More

by MFRANPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hello, Thank you so much for your kind words regarding working with Dave, and for taking the time to leave us this wonderful feedback!

November 17, 2020

Excellent customer service! The BEST dealer!!! Everyone is so friendly and knowledgeable about caring the customer experience as soon as they walk into the service department! More

by BELTRANCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Nov 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2020

Always on time, family feeling, making you comfortable and expediting service. Simply the BEST❣️You get your car back clean and in an easy access area! More

by FOURPAWSCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Nov 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

November 16, 2020

My Service B completed professionally, on time, with no issues. The staff was friendly and helpful and took care of me quickly. An excellent experience. More

by STANSHURSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 16, 2020 -

Smith Motor Sales of Haverhill Inc responded

Stan, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Dave delivered such a great experience!

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