Back

Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,166 Reviews
Contact Dealership

420 River St

Haverhill, MA

01832

Directions

By Type

Showing 2,166 reviews

December 07, 2020

Excellent service, reliability,My wife and I were assisted right away. Learned of the problem and got it taken care of.Dave was the best, couldn’t have been more accommodating or informative. My wife More

by SAJDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 07, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

December 06, 2020

Polite, personable, and Knowledgeable service staff, always very helpful. Great dealership, very fair prices. Smith is the place to go. Look forward to visiting again soon. More

by MICHAEL.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 07, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

December 05, 2020

It was very nice deal I had the best service very nice team I love my car I will never drive other than Mercedes the best car ever . More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler, Dave Penny
Dec 07, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 04, 2020

I always leave there with great comfort and confidence after having my E350 serviced. It’s more than their professionalism and skill that I like, it’s there attitude, their demeanor, their very character More

by EKERIAKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Dec 04, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2020

Smith Motors staffers always go above and beyond to accommodate their customers. The service department is excellent and thorough. They never ignore a concern and carefully explain any service that More

by barnlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 01, 2020 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

November 30, 2020

I have to hand it to the team at smith mercedes ,very professional and went above and beyond for me ,I would like to thank nick and everyone at smith , I will for sure be back ,thank you lawrence p. More

by lawrencepastore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Nov 30, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 29, 2020

I have been coming here for years. Service continues to be excellent from the time of my call to schedule an appointment to loaner to pickup. Nick is very friendly and quite competent. More

by PHILGARDELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Phil, We appreciate your business, Nick and our team looks forward to serving you again soon!

November 28, 2020

Wonderful service, especially during these times of covid. I appreciate the kindness when I needed to reschedule my appointment due to health reasons. Very courteous and understand staff in your servic More

by JUDEECW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Judee, Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again!

November 27, 2020

I continually remain impressed with the quality of service from Smith Motors - the service group alone would bring me back to buy my next car from Smith motors. David Penny is ultra responsive, court More

by PSPORTELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your recent experience working with Dave here at Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

November 26, 2020

I dropped by without an appointment and not ready to buy, but Brockton took the time to show me some models, give some suggestions, and answer all my questions. I knew I’d be going back which I did and got m More

by TERRY.KIRRANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Terry, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Brockton, Loren, and all of us at Smith Motor Sales of Haverhill Inc are glad to have you as a customer.

...
155
...