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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

May 19, 2021

Dealer was quick to contact me on the receipt of the part. No issues at all . Waited around an hour and it was replaced at no charge More

by DMCCARTHYOEM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 19, 2021

Brought my car first time in there. Despite need in complex repairs, the shop consultant, Nick Klinger, made it possible to accomplish all in one appointment. The car runs fine. Very much appreciate! More

by VG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
May 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

May 18, 2021

The whole process was a breeze. From booking the appointment, reserving a loaner and having my car ready on time. The maintenance team were professional and knowledgeable. More

by Chuck7300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
May 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Chuck. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

May 18, 2021

Fair, easy, straight forward, and honest sales process. Brockton was happy to show me various models that I was interested in. Can’t really go wrong with any of them. More

by ALAN_ARTENSTEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein
May 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Alan, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 17, 2021

Wonderfully honorable good people. Stick by their word. Customer service oriented. I always recommend them to our friends. Always look forward to seeing the guys in service. More

by DENISE.MARIEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin despres, Loren Goldstein
May 17, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time, Denise, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 15, 2021

Scheduled oil change service and 4 new tires. Craig (service advisories) is always willing to help and has such a great attitude. Always a pleasure to work with Smith in Haverhill. Craig and Wes are al More

by ADAVIS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein, Craig Tedeschi, Roger Waugh
May 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear that Craig and Wes always provide you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2021

The service department continues to provide the level of service that ensures I will continue to buy their cars and work with them as my current automobiles require service. More

by JOSEPH_VOICA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
May 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Joseph, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 13, 2021

Like this car service. Quick to respond to book and always on time. Professional and cordial. We’ll continue to use Smith Motors sales of Haverhill, MA 01832 More

by SOOD96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
May 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 12, 2021

I live in Peabody, about 10 minutes from a Mercedes Dealer. I drive 20 miles to Smith because of the professional service I receive. Wes and his team in Service are the best More

by DIALINGDORIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
May 13, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your great feedback with us. We appreciate your business; and our team looks forward to serving you again soon, Doris!

May 11, 2021

Phenomenal, all around. The purchasing of my new GLE was seamless thank you to a fabulous team . Brock and Lauren are the Best of the Best More

by pmgallahue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Tom Silva
May 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brockton and Loren here at Smith Motor Sales of Haverhill Inc.

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