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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,310 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,310 reviews

June 12, 2021

Always excellent service. Have been a customer for 23 years. Always have my cars serviced at Smith Motors. Both sales and service are always helpful. More

by TOMEILEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jun 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for your loyalty to us over the past 23 years.

June 12, 2021

I was very impressed by all the personnel I had dealt with at Smith’s. Everyone was professional and very knowledgeable about the vehicles and what I needed to do to get the vehicle I wanted. I would rec More

by rpage727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Despres,Loren Goldstein
Jun 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us, Roberta. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jun 13, 2021 -

rpage727 responded

My pleasure. Again thanks for everything

June 11, 2021

I had a good experience with my service on June 9. The service was prompt & everything was taken care of in a friendly & professional way. More

by LAJ51T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jun 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your kind feedback for our service team. We appreciate your business and look forward to serving you again soon!

June 11, 2021

Brandy was very nice and good service I will recommend my friend to come here to buy a car. Thanks and have a nice day More

by ALTHAN.2005
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler
Jun 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new vehicle.

June 10, 2021

David Penny is the service department was a pleasure to work with. Personable and professional. Work was completed in a timely manner and I was advised in detail as to what was being done More

by KCONWAY05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again!

June 10, 2021

As usual great service. On our way to Bruins playoffs and the AC wasn’t working. Called you guys and Dave Penny took care of us. Had a loaner so we could get to the game. The problem was fixed and ewe pick More

by Pcfeenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

June 10, 2021

This is my first time service visit with you guys. I m happy with my service particularly with Dave Penney. Dave is very professional with his work. My experience with Dave is very pleasant overall. More

by SANJAY PATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Sanjay, for your business and this review. We're happy to hear that Dave and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2021

I went in for a recall airbag service and was out in under 2 hours. Everyone was friendly and professional. I will definitely return for future services. More

by GIRA.P.GUTIERREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Gira, Thanks for sharing your thoughts about your service experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

June 09, 2021

Great experience all around. All involved were helpful, friendly and very efficient. A relaxed atmosphere, and the entire car purchase experience was great! Love my new Mercedes. More

by JACKIEglc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein
Jun 09, 2021 -

Smith Motor Sales of Haverhill Inc responded

Jackie, Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new Mercedes! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 08, 2021

I enjoyed working with you. All were very helpful and easy to navigate the process of buying a car. I’m enjoying my car very much. More

by MOTTAVIANI
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Roger Waugh
Jun 08, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We hope you'll continue to enjoy your new car.

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