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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,166 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,166 reviews

February 09, 2021

Great experience purchasing a luxury vehicle.Brock was Great experience purchasing a luxury vehicle. Brock was the best !! This is our first experience with Mercedes. We have owned Jaguars. Range Rovers More

by CHUCKFIORINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review, Chuck! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Brock to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 05, 2021

The staff are amazing. So professional and knowledgeable. Courteous and the customer service far exceeds any dealership I have visited in my 45 years of buying cars More

by Fave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Feb 07, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

February 02, 2021

Smith Motors is by far one of the best dealerships I have visited I'm always so pleased with the dealership and all staff members More

by M.GURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brockton and Nicholas met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

February 01, 2021

Excellent customer service. Very pleased they could make everything work for us. Justin was so nice and really payed attention to our needs. My first Mercedes and I’m really exciting to have it More

by Rhonda C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin D.
Feb 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Rhonda! We are thrilled that Justin could help you with your vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

January 31, 2021

The employees are welcoming, warm, cautious, professionals. Were able to answer my questions. Called to remind me of the service. Ride back and forth. Great! More

by EMMOYKISROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 29, 2021

Quick in and out. Always courteous and respectful. Really makes doing business a real pleasure. I am a customer for life. No hassles and completely professional with exceptional service More

by MCPARKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 31, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 29, 2021

Good dealership . I have done business with Smith Motors for years . Personally and with our business Vector Engineering and my sons business Shamrock Finsnce u find the employees at this dealership to be f More

by MDEVANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Jan 31, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experiences! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 28, 2021

Great staff very friendly professional and always helpful. We are so satisfied with Smith Motor we will only do business here We will highly recommend Smith Motor Sales to family and friends ! More

by Sergi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Crow
Jan 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Sergi, for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 28, 2021

The service representative honored my request to be done in 1.5 hours and courteously dealt with my maintenance concerns. Smith Mercedes delivers exemplary service. More

by PETER.SYMOSEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Peter, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate your comment "exemplary service" is what we strive for our customers. We will share your comments with our team, and we look forward to working with you again.

January 26, 2021

Smith Motors sales is super duper simply the best I wouldn’t trust any other dealer with my automobile & I’m totally delighted with their service and sales department More

by thelimoguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loren Goldstein , Matt Harris, Randy Wheeler, Craig Tedeschi, Dave Penny
Jan 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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