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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,166 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,166 reviews

February 15, 2021

Always a wonderful experience at Smith Motors. Staff are friendly, knowledgeable and treat you with respect. They understand the concept of customer service and it shows! More

by KJD9918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
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Feb 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your sales experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

February 15, 2021

I use Smith for service all time. They are courteous, professional,knowledgeable,attentive to the customer will take you any time if something little is wrong. More

by SMCEVOY725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed, Craig Tedeschi, Dave Penny
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Feb 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

February 15, 2021

I have driven only Mercedes Benz since 1986 and the service from Nick, Craig, and team at Smith Motor Sales of Haverhill, Inc. last week was the best service I’ve ever had from any Mercedes Benz dealer More

by MLride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Feb 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will be sure to share your comments with Nick, Craig, and our service team!

February 14, 2021

The location is very convenient for me because I am a resident of Methuen probably five miles from my house and the most important the customer service is great . More

by Pastor Ben
Recommend Dealer
Yes
Employees Worked With
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am truly satisfied with the service.
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Feb 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

February 11, 2021

Always very well taken care of by the best service guys you will ever meet: Dave, Craig and Nicholas. Great job guys!! Thank you for your great service and for always keeping my car in perfect running cond More

by Dani1
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Feb 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Dani, for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 11, 2021

Love working with them. Great customer service and experienced mechanics who are always very accommodating. I highly recommend the service department and all the technicians More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Feb 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us, Lisa! We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again!

February 10, 2021

Very friendly and helpful. They told me an hour and it was. Nick kept me updated. The car wash was great especially at this time of the year. More

by MCARNEYJR2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nick and our team and don't hesitate to let us know if we can be of further assistance.

February 10, 2021

Craig T is a an advocate for his customers...a rare thing to find at a dealership. I trust and respect his advice and guidance. More

by pcalias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Feb 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Craig and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 10, 2021

Check engine light was on and diagnosed with needing a new air pump I stayed and waited with service completed in a timely fashion I am always pleased with service More

by KAREN.LAHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Feb 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Karen, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

February 09, 2021

Nice friendly staff. Got quick appointment and fast service. Found prices to be lower for the same service at other dealerships. Will be using them going forward. More

by Samdhawan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Feb 09, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

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