Smith Motor Sales of Haverhill Inc

Randy Wheeler was an excellent sales person to work with. He took plenty of time to show me all the great features on my new car. The dealership was low key and pleasant to visit. He took plenty of time to show me all the great features on my new car. The dealership was low key and pleasant to visit. More

Another great experience with the Smith Motors service department. My wife’s GLE was towed in after experiencing problems on the road. Nick in service made sure all problems were promptly addressed. In s department. My wife’s GLE was towed in after experiencing problems on the road. Nick in service made sure all problems were promptly addressed. In spite of dropping the car off without an appointment we got the attention we needed in short order and in a friendly and professional manner. More

Very good dealership overall . Attentive sales team and finance dept that helped me get the car I wanted at the price I wanted. Service dept is also great. finance dept that helped me get the car I wanted at the price I wanted. Service dept is also great. More

Always a great experience. They have gotten me in even on short notice and taken care of the problem. They loan car when it is going to be a while. Very happy with the dealership. It seems that other places short notice and taken care of the problem. They loan car when it is going to be a while. Very happy with the dealership. It seems that other places I have been to don’t always diagnose the problem correctly More

Had a flat and got to the dealership 10 minutes before service closed. Drove out with a fixed tire that a tire store said couldn't be fixed. Thanks Craig Tedeschi and Dave Penny. You guys always make service closed. Drove out with a fixed tire that a tire store said couldn't be fixed. Thanks Craig Tedeschi and Dave Penny. You guys always make it happen!!! Henry Sullivan More

There had been a water leak in the cabin and finally it was dripping onto a specific area of the front passenger seat. Smith motors found it was related to the sunroof recall. The sunroof was replaced at n was dripping onto a specific area of the front passenger seat. Smith motors found it was related to the sunroof recall. The sunroof was replaced at no cost. After using the sunroof about one week later the roof would not close and was serviced again at no charge, it was an electronic issue. This review is for the two service visits. Happy to see Mr. Klinger again! Thank you Smith Motors! More

Purchased a back up key ... for MB C 300Nick was very Purchased a back up key ... for MB C 300 Nick was very helpful in getting key programed in an hour...and they cleaned the car as well.👍 Purchased a back up key ... for MB C 300 Nick was very helpful in getting key programed in an hour...and they cleaned the car as well.👍 More

The service at Smith Motors is outstanding As example I called about a low tire pressure near closing time the other day. Craig had me come right over and gave me a loaner so they could check it out overni called about a low tire pressure near closing time the other day. Craig had me come right over and gave me a loaner so they could check it out overnight This is typical of their service The service is so good I can’t imagine going elsewhere to buy a car More

I was unhappy that after having the oil changed on my car it turned out it was overfilled. When I started my car the next day billows of oily smelling smoke came out from my exhaust. Checking the oil dipstic it turned out it was overfilled. When I started my car the next day billows of oily smelling smoke came out from my exhaust. Checking the oil dipstick should have been done. More

Third time I’ve made a purchase here, and once again amazing service and customer experience! Highly recommend a no hassle, no haggle experience. Justin had us in and out start to finish in less than 1 amazing service and customer experience! Highly recommend a no hassle, no haggle experience. Justin had us in and out start to finish in less than 1.5 hours. More