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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,167 reviews
April 21, 2021
Craig in service initially addressed my car's needs and later Nick, who I regularly work with. Both provided outstanding, prompt, courteous and professional service. later Nick, who I regularly work with. Both provided outstanding, prompt, courteous and professional service. More
by MERRIMACKCO75
Verified CustomerEmployees Worked With
Other Employees :
Craig Tedeschi, Dave Penny
April 21, 2021
I didn’t have an appointment but was quickly helped. Blind side assist was flickering on and off for no reason. Great service, prompt response.! Blind side assist was flickering on and off for no reason. Great service, prompt response.! More
by LBROUCK
Employees Worked With
Craig Tedeschi
April 21, 2021
From the first call for an appointment, everyone is very helpful.......Always courteous and efficient, with expert advice and service. I enjoy dealing with an agency like Smith Motors. helpful.......Always courteous and efficient, with expert advice and service. I enjoy dealing with an agency like Smith Motors. More
by TED
Employees Worked With
April 20, 2021
The guys here are always nice and work done is quality work. I always schedule service here . No stuffy attitudes here. They can’t do enough. work. I always schedule service here . No stuffy attitudes here. They can’t do enough. More
by MBF
April 19, 2021
Randy went above and beyond when I was purchasing my vehicle!! He made me feel comfortable during the purchasing process. Unlike other dealer he didn’t try any shady tactics or convince me to get anythi vehicle!! He made me feel comfortable during the purchasing process. Unlike other dealer he didn’t try any shady tactics or convince me to get anything I didn’t want. He also ensured me that he would take care of the minor cosmetic imperfections that were on the car. Would give him 10 stars if I could! Would Recommend him to anyone looking to purchase a car! More
by HenryT15
April 16, 2021
Pleased with the service. Price of the service could be tweaked. Had oil change and 4 wheel rotation of my 2017 E 300 done two weeks ago at Fort Pierce Mercedes in Florida for $110.00. 🤪 tweaked. Had oil change and 4 wheel rotation of my 2017 E 300 done two weeks ago at Fort Pierce Mercedes in Florida for $110.00. 🤪 More
by Kennethmichaud
Employees Worked With
Dave Penny
April 14, 2021
Great experience . The staff was courteous and cordial. I had a great time talking to them while my car was being serviced. The only thing better would have been a free new car had a great time talking to them while my car was being serviced. The only thing better would have been a free new car More
by CHRISVELONIS
April 13, 2021
I’ve always been treated very fairly by John Smith and company. When I have my car serviced they give me a loaner and everyone is always polite and helpful. They are #1 in my humble opinion. Arthur Mig company. When I have my car serviced they give me a loaner and everyone is always polite and helpful. They are #1 in my humble opinion. Arthur Migliori More
by arthur1952$
Employees Worked With
Other Employees :
Randy Wheeler, Craig Tedeschi, Dave Penny
April 13, 2021
Would recommend to all. Salesman very educated on the car we purchased and quite personable. Would definitely return in the future. Good variety of cars. we purchased and quite personable. Would definitely return in the future. Good variety of cars. More
by MATTHEW.LYNE
April 09, 2021
Sales department was on top of their game some of the nicest people in the business 😃 especially Benny Loren and Justin!...definitely be back for my next Mercedes!😃 nicest people in the business 😃 especially Benny Loren and Justin!...definitely be back for my next Mercedes!😃 More
by RBECLASS
