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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,167 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,167 reviews

May 08, 2021

Always nice atmosphere and great service. I also had a chance to talk to a dealer representative who provided detailed information on deals and techical characteristics of vehicles i was interested More

by STCHESSALOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
May 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

May 07, 2021

The service department at Smith Motors (and Smith motors in general) continue to provide excellent service! Each of the service reps are very dedicated and customer focused. More

by DAN.ROBERTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
May 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Dan, for your business and this review. We're happy to hear our team is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 06, 2021

The service department leaders were very professional and customer friendly. My vehicle was repaired in the estimated time given. Special thanks for the service including the loan car. More

by BERTRANDPRYCE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
May 07, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

May 05, 2021

Professional, Courteous, and accommodating on all occasions. Service staff always greets you with a smile And listens carefully to your concerns. Service staff does excellent work. More

by ELAINECLAUSEN
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Elaine, for taking the time to leave us this five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

April 30, 2021

Very professional and accommodating service. They appreciate your patronage and tell you so. Diagnose what you need efficiency and explain your service needs, their diagnosis and costs. They make you More

by Lawrenceragland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Apr 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Lawrence, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

April 30, 2021

No pressure friendly and knowledgeable sales person in Brockton. Our best experience purchasing car. We will definitely recommend your dealership to our family and friends. More

by PAUL.HERVIEUX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Paul, Thank you for your business and this review. We're happy to hear Brockton and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2021

Friendly courteous and speedy. The staff always has a pleasant manner about themselves. Providing a lender car is such a great way to do business More

by RFOLEY194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Apr 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2021

This ordeal began with a blown tire due to a pothole requiring roadside assistance. The roadside assistant was in a word - outstanding. Followed by Nicks responsiveness of getting the rim repaired, tire More

by JOSEPH_VOICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Road Side support person
Apr 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Joseph, We are very happy to have provided you with such a positive experience working with Nick! We sincerely value your business and look forward to your next visit.

April 28, 2021

Recall was done in very timely manner and they even washed and vacuumed my car,,life is great !will recommend Smith to other people I know that have a Mercedes More

by Greencarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl nigl
Apr 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 28, 2021

They are great excellent service even stayed late to accommodate me good price and availability was impressed by salesman taking the time to deliver vehicle and explain how it works More

by PRBLAWOFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Wheeler
Apr 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. I'm glad to hear that Randy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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