Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,167 Reviews
Contact Dealership
View Awards

420 River St

Haverhill, MA

01832

Directions

By Type

Showing 2,167 reviews

May 17, 2021

Wonderfully honorable good people. Stick by their word. Customer service oriented. I always recommend them to our friends. Always look forward to seeing the guys in service. More

by DENISE.MARIEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin despres
Report | Print
May 17, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time, Denise, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 15, 2021

Scheduled oil change service and 4 new tires. Craig (service advisories) is always willing to help and has such a great attitude. Always a pleasure to work with Smith in Haverhill. Craig and Wes are al More

by ADAVIS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
May 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear that Craig and Wes always provide you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2021

The service department continues to provide the level of service that ensures I will continue to buy their cars and work with them as my current automobiles require service. More

by JOSEPH_VOICA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Joseph, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 13, 2021

Like this car service. Quick to respond to book and always on time. Professional and cordial. We’ll continue to use Smith Motors sales of Haverhill, MA 01832 More

by SOOD96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 12, 2021

I live in Peabody, about 10 minutes from a Mercedes Dealer. I drive 20 miles to Smith because of the professional service I receive. Wes and his team in Service are the best More

by DIALINGDORIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
May 13, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your great feedback with us. We appreciate your business; and our team looks forward to serving you again soon, Doris!

May 11, 2021

Brockton a a bad Loren made the whole process of buying a car so easy. Brockton was extremely attentive and pays close attention to deal. They both worked around my busy daily schedule to make it so painless More

by JACQUELINE.ROY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review, Jacqueline! We are so glad that Brickton and Loren had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 11, 2021

I always feel well taken care of with great service at smith motors The service department is always wonderful. And I love Charlie Chadder. Thank you. More

by DLucci1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I love charlie and Wes , Craig Tedeschi, Dave Penny
Report | Print
May 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad Charlie was able to help, and we hope to see you again!

May 11, 2021

Phenomenal, all around. The purchasing of my new GLE was seamless thank you to a fabulous team . Brock and Lauren are the Best of the Best More

by pmgallahue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brockton and Loren here at Smith Motor Sales of Haverhill Inc.

May 08, 2021

I went in for a recall service .then added Service A which was needed. Car was washed after service .Craig is always very helpful and pleasant ! More

by CKGK95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
May 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

May 08, 2021

My car was diagnosed and they basically took a guess when it was the rotor and breaks and I wasted money for someone to take a guess More

by JAMILETTEMORALES1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Penny
Report | Print
May 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your review. Providing a positive experience is our top priority, and we’re sorry that we failed here. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

1
...
140
141
142
...
217