Smith Motor Sales of Haverhill Inc

Courteous and knowledgable...a trustworthy dealership. I received a phone call from a Smith employee to book an appointment for a recall. When I arrived at Smith, I was informed there were two recalls whic received a phone call from a Smith employee to book an appointment for a recall. When I arrived at Smith, I was informed there were two recalls which were corrected in a timely fashion. More

Great service and very good and Knowledgeable.Provide Great service and very good and Knowledgeable. Provide timely service. Good guidance. Always willing to help and go above and beyond. Also had a Great service and very good and Knowledgeable. Provide timely service. Good guidance. Always willing to help and go above and beyond. Also had a good experience with sales team. More

FiascoI picked car up, was leaking oil. Service manager Fiasco I picked car up, was leaking oil. Service manager said as a result of first oil change, it was the second! He said it was leaking on rail , t Fiasco I picked car up, was leaking oil. Service manager said as a result of first oil change, it was the second! He said it was leaking on rail , that was not true, it was a oil filter broken issue, he said they spilt some at the oil change. I asked him to have your shop look to see if they could fix some scratches, he said they looked and they could not fix- that was a lie, I talked to the gentleman that he said brought it to your shop, the gentleman said he did not bring it to your shop!!! Service man said you only used m b oil in the car 100%, so I asked him why the mechanic topped it off with virtually a quart in front of me with Mobil one. Please don’t think that your customers lack intelligence, many of us have worked very, and I mean very hard to be able to purchase your product. I have had between one and four m b products in my household since 1984. Just the truth in the future please!! More

Craig is absolutely the best!!! I have other brands of cars and the service is not even close to what smith motors provides. It actually makes me want to buy more Mercedes Benz!!! cars and the service is not even close to what smith motors provides. It actually makes me want to buy more Mercedes Benz!!! More

Smith is always most accommodating to my needs and this was no exception. I especially appreciated Nick’s efforts to resolve all efforts related to the spontaneous blow-out I experienced. was no exception. I especially appreciated Nick’s efforts to resolve all efforts related to the spontaneous blow-out I experienced. More

Great service from the service team they allowed me to have both the winter car and summer car serviced on the same day of the week have both the winter car and summer car serviced on the same day of the week More

Dealer was quick to contact me on the receipt of the part. No issues at all . Waited around an hour and it was replaced at no charge part. No issues at all . Waited around an hour and it was replaced at no charge More

Brought my car first time in there. Despite need in complex repairs, the shop consultant, Nick Klinger, made it possible to accomplish all in one appointment. The car runs fine. Very much appreciate! complex repairs, the shop consultant, Nick Klinger, made it possible to accomplish all in one appointment. The car runs fine. Very much appreciate! More

Fair, easy, straight forward, and honest sales process. Brockton was happy to show me various models that I was interested in. Can’t really go wrong with any of them. Brockton was happy to show me various models that I was interested in. Can’t really go wrong with any of them. More

The whole process was a breeze. From booking the appointment, reserving a loaner and having my car ready on time. The maintenance team were professional and knowledgeable. appointment, reserving a loaner and having my car ready on time. The maintenance team were professional and knowledgeable. More