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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,167 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,167 reviews

June 11, 2021

Brandy was very nice and good service I will recommend my friend to come here to buy a car. Thanks and have a nice day More

by ALTHAN.2005
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Wheeler
Jun 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new vehicle.

June 10, 2021

This is my first time service visit with you guys. I m happy with my service particularly with Dave Penney. Dave is very professional with his work. My experience with Dave is very pleasant overall. More

by SANJAY PATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Sanjay, for your business and this review. We're happy to hear that Dave and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2021

As usual great service. On our way to Bruins playoffs and the AC wasn’t working. Called you guys and Dave Penny took care of us. Had a loaner so we could get to the game. The problem was fixed and ewe pick More

by Pcfeenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

June 10, 2021

I went in for a recall airbag service and was out in under 2 hours. Everyone was friendly and professional. I will definitely return for future services. More

by GIRA.P.GUTIERREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Gira, Thanks for sharing your thoughts about your service experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

June 10, 2021

David Penny is the service department was a pleasure to work with. Personable and professional. Work was completed in a timely manner and I was advised in detail as to what was being done More

by KCONWAY05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again!

June 09, 2021

Great experience all around. All involved were helpful, friendly and very efficient. A relaxed atmosphere, and the entire car purchase experience was great! Love my new Mercedes. More

by JACKIEglc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Smith Motor Sales of Haverhill Inc responded

Jackie, Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new Mercedes! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 08, 2021

I enjoyed working with you. All were very helpful and easy to navigate the process of buying a car. I’m enjoying my car very much. More

by MOTTAVIANI
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We hope you'll continue to enjoy your new car.

June 07, 2021

Service was excellent Only reason not a five star, Service was excellent Only reason not a five star, loaner car not very clean, in and out side Dave Penny was excellent and friendly Kept me up to More

by F_LECCESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 08, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! Dave and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 06, 2021

A loaner car was not available at the time I needed my service completed.My CL 550 4 magic needed a front ear strut replacement. More

by WPERKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
June 03, 2021

Dealer contacted me regarding a recall on my Mercedes. Very accommodating regarding time and date of repair. Was done very quickly and returned car to me cleaned and washed. Unexpected surprise More

by Plaferriere59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

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