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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

August 12, 2021

I enjoy dealing with the service department they’re really great to work with always very professional and friendly. I’ve never had a bad experience More

by FLORENCETOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2021

Craig and his service team always go above and beyond to help with car issues and make visting Smith Motors such a positive experience. Thank You Craig! More

by kaceyb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2021

A pleasure to do business with Smith Motors for over 25 years. Outstanding people,competitive pricing and amazing service in a world class facility. The experience is consistent and always predictable. More

by Tom Barenboim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Aug 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review, Tom! We are so glad that we've had the opportunity to work with you for all these years, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. We look forward to seeing you again!

August 10, 2021

The service folks were pleasant and helpful. I have always had a nice experience. There was additional work that needed to be done and they took care of everything. More

by RHSOLANO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

August 09, 2021

Very clean and quiet waiting room. Service personnel were extremely polite and attentive. Only disappointment was windshield washer was not topped off as noted and paid for :(. I only know because had More

by LYGANGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 09, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

August 06, 2021

Polite and helpful sales people.I would recommend them for anyone looking to purchase a new vehicle. Our experience was done in the most courteous manner. More

by COOP42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Aug 06, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 04, 2021

Drove in without an appointment. They were able to give me a loner. Which that made me happy. Had to order a part which was fixed in a few days. My Benz is working great now. Thank you More

by DASILVAHAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Aug 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 04, 2021

Every Mercedes I ever owned goes to Smith for service! Top notch service department! I highly recommend this place for its people working there. Great! More

by KOSTAS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill , Nick
Aug 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

August 04, 2021

Randy made everything very simple for us. Everyone we spoke with was very personable and helpful. I look forward to continuing meeting the team when I come for my first service. More

by CATHYBO123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Aug 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Cathy, it's fantastic to hear that Randy and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Smith Motor Sales of Haverhill Inc!

August 04, 2021

Very friendly cooperative and knowledgeable. They’re down to earth customer is always right and part of the family atmosphere cannot be improved upon My wife is the main reason I’m buying this car and when More

by dillon91903
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Womboldt. 5 stars, Matt Harris, Randy Wheeler, Dave Penny
Aug 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that our team provided you and your wife with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

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