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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

August 26, 2021

I was pleased with the work but I was not informed of the car rental policy. There is a photo of the steps but that was incorrect. I filled the gas tank and I didn’t have to because I was misinformed. More

by PATTYSUPPERSTAR7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Aug 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us this feedback. We will be sure to share your comments with our team. We appreciate your business, Patty.

August 26, 2021

Very easy to work with and a pleasant team from which to buy a car. I would recommend this dealership to anyone looking to buy a Mercedes. More

by JMRYAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Womboldt. Also A+
Aug 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

August 23, 2021

I was car shopping for over three months and there was no dealership compared to these one they are super friendly and knowledgeable and super patient. Other car dealerships force you to get a car from them More

by JENNI.MUNOZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc
Aug 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Jenni! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

August 20, 2021

I came in to have a 30'000 mile service done on my C class Cabrolet 4matic. The work was done with a minimum of fuss and a maximum of competence. I was in and out within better than a hour and a ha More

by SEWERAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

August 20, 2021

Prices for service are extremely high - Dave does not always call promptly when service is complete and they always seem to find something. In any case the sales experience far exceeded that from Fla More

by JAYGOLF64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 19, 2021

My experience with Smith Motors could not have been better. Randy was most kind and patient answering all my questions from beginning to my purchasing my GLC. My family has been a fan of Smith Motors s More

by cadrdd687
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Wheeler
Aug 19, 2021 -

Smith Motor Sales of Haverhill Inc responded

Congratulations on your new GLC! We are very happy to hear that Randy provided you with such a positive experience! We sincerely value you and your family's business. Thank you for choosing us since the '70s! Please let us know if we can be of any further assistance.

August 19, 2021

Great honest people in service department well run and well organized Staff is excellent And they do what they say they will do no hidden charges More

by WWINSHIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harris, Craig Tedeschi
Aug 19, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

August 19, 2021

Just bought my third MB at Smith from Brock. He was knowledgeable, polite, and certainly patient as I made up my mind whether to buy an E class or SUV. I bought the E class and love it. More

by MMARINO49
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Brock. Congratulations on your new Mercedes-Benz E Class! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 16, 2021

Very good service Craig was very professional and comunicativa, he explained the process for my service to be done and took car of everything 101% satisfied. More

by STARLYN_CABRERA_26@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear that Craig and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 12, 2021

The people and the dealership where friendly and professional. Everyone was right on to provide my needs. The service was prompt and the vehicle was cleaner than when I brought it in. More

by ROBERTMORIN
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team, Robert. We're glad to hear we delivered such a great experience! We look forward to having you as one of our valued customers for years to come.

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