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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

November 26, 2021

Great sales interaction; friendly with no showroom shenanigans. I would shop here again for next vehicle. More

by santos.louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc
Nov 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business, Louis, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

November 26, 2021

Wonderful service! All staff members are very accommodating and friendly! I highly recommend Smith motor sales. I have purchased my last 4 vehicles from them and wouldn’t go elsewhere. More

by ELIZABETHSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Nov 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Elizabeth, for choosing Smith Motor Sales of Haverhill Inc!

November 25, 2021

Friendly welcoming, good communication Would highly recommend to family and friends. Satisfied with the service. More

by YOLANDIL83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Nov 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2021

The Team @ Smith Motors Sales(Marc W, Roger and Loren) were excellent to deal with! Like the cliche in the movie Risky Business “Smith Motors Sales, there is no substitution” More

by ROBERTFBRACEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc W
Nov 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Loren, Roger, and Marc. Congratulations on your new car, Robert! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 23, 2021

From the moment I walked in, the service was exceptional. Craig T. explained the problem, gave me an estimate and the work was performed to my satisfaction. While the car was in the shop Smith Motor provide More

by CHRISTA193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Nov 23, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Christa, we appreciate your business and our team looks forward to serving you again soon!

November 22, 2021

David is very friendly and followed up timely for my appointment He reviewed my appointment history and knew what I needed for servicing. More

by RPASCUA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Nov 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 19, 2021

From the phone call to driving away it was a pleasant experience. The service was quick and they explained and showed me what was going on with my car. Definitely a great Dealership I will always use. More

by WESCSCOTT50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Nov 19, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

November 18, 2021

Was treated with respect and all matters dealt with accordingly, look forward to always going there to get my MB up to spec More

by SETTFREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Nov 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Nicholas, Dave, Craig and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2021

The service is outstanding Wes makes it so easy and Is very accommodating to the customers needs. More

by Bardiparma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
November 17, 2021

They always take great care of me and car and are always prompt ,efficient and provide terrific customer service More

by TOM4041
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Nov 17, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we always deliver a great experience! We appreciate your business, Tom! Please let us know if we can be of any further assistance.

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