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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

December 30, 2021

They were very pleasant to deal with and very helpful. I'm not the easiest customer for sure and they dealt with all my needs. More

by DUTTON25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
Other Employees : Randy Wheeler
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Jan 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Smith Motor Sales of Haverhill Inc!

December 30, 2021

My car went in for the “A” service, Wes got me right in and then found and fixed a problem that I didn’t realIze I had. Even while they were understaffed I was grateful for their service. More

by JEFFERY_HOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
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Jan 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Jeffery, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 28, 2021

From the time I scheduled to have my vehicle serviced until the time I picked it up they were very professional and completed the work on time. More

by PRFORTUNA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Dec 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 25, 2021

Always great service and personable people to deal with. I dont buy my vehicles there however..always have found better deals at other Mercedes dealerships. More

by VALERIE_MCGILLIVRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Report | Print
Dec 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Valerie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

December 24, 2021

Service is great as long as Wes Reed is around. Sales has always treated me well, Charlie Chadder has always been helpful. The Smiths are great people and run a great dealership. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Report | Print
Dec 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us, Jack. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 20, 2021

Both Dave and Nick were very helpful. I had my yearly maintenance done and they brought it across the street for detailing at my request. They provided me with a loaner too. The whole procedure was effor More

by LABSAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Report | Print
Dec 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us a five-star review. We're glad to hear that you found your experience with both Dave and Nick to be a positive one. We appreciate your business. Our team looks forward to serving you again soon.

December 19, 2021

The staff are very friendly, helpful and courteous…I purchased aGLE 350 and just love it…they have a great selection of vehicles to choose from and I will highly recommend anyone looking to purchase a v More

by DSOOKNAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
Other Employees : Randy Wheeler
Report | Print
Dec 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Congratulations on your new GLE 350! Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 17, 2021

Outstanding customer service David was very helpful explaining all the details about your diagnosis and advised my options More

by PJTGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Dec 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 17, 2021

The salesman was very helpful and he explained everything with details for my car and I gave him maximum points More

by ROBERTJANO59
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler
Report | Print
Dec 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 14, 2021

Great staff and mechanics. Very prompt and efficient check in. Waiting area is clean and bright More

by JSNOOK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Dec 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

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