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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

January 28, 2022

I continue to use the services of Smith Motors because of the professional staff and quality work. The only thing that is annoying are these survey’s. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Report | Print
Jan 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Jack, thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2022

Everyone was friendly and professional.They completed Everyone was friendly and professional. They completed necessary repairs. Was offered a loan car as my repair would take a few days. Explained what More

by Tomphaneuf57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Jan 29, 2022 -

Tomphaneuf57 responded

Thank you

January 27, 2022

Excellent and friendly service. Went above and beyond in terms of both vehicle service and recalls. Very satisfied with my overall experience at Smith Motors! More

by WARENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Jan 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

January 27, 2022

I found Wes and Dave were both knowledgeable efficient, I found Wes and Dave were both knowledgeable efficient, courteous and helpful at different times More

by Rsantagat I
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes, Dave Penny
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Jan 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that Wes and Dave had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

January 25, 2022

The knowledge these techs have is priceless, and they respect the cars. You can't tell that a tech has even been inside your vehicle. Knowing it's done right is worth every penny More

by C300
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Jan 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc!

January 24, 2022

Awesome service. I took my car for a diagnostic check. They told me exactly what was wrong with my car. Fast service as well. More

by MARKTERRERO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jan 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mark, and we look forward to working with you again.

January 24, 2022

Exelent service and very good cost service,I don’t have any complaint to the store and I will keep my service with you More

by ROKIJIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jan 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

January 24, 2022

The customer service from Craig was excellent and the car was fixed in a timely manner. Well appreciated. More

by SAMALIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Jan 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2022

Always helpful if I call with an issue they work with you to have you come in, in a timely manner. Always courteous .... More

by SMM_CTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

January 20, 2022

I can’t be more pleased with quality of customer service Smith Motors continuously provides. Cudo’s to Mr. Crow in particular. Fantastic! More

by Pblanchette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Crow
Report | Print
Jan 20, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

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