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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,172 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,172 reviews

March 02, 2022

Service was immediate and personal. Attention and solution to the problem was explained and solved quickly. More

by DNH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 03, 2022 -

Smith Motor Sales of Haverhill Inc responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

March 01, 2022

Very professional and helpful. They are very accommodating every time I stop in with an issue. Very impressed with this dealership. More

by JUNEROBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have dealt with all of them as one time or another, Craig Tedeschi, Dave Penny
Mar 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 28, 2022

This automobile dealer is amazing. You can definitely feel the family vibe as they take the time to address any questions or small details as well as the larger ones. Never left in a l More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Mar 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Steve, for choosing Smith Motor Sales of Haverhill Inc!

February 26, 2022

I have to give Craig Tedeschi a shout out for excellence is customer service and satisfaction ❣️❣️❣️ Twice now he has gone above and beyond getting me in for issues with my car on the same day I called and More

by FOURPAWSCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

February 26, 2022

The service that I received from Wes Reed was outstanding. It was an insurance claim and he came to my rescue. I was told by the insurance company that the claim was closed and I was to "settle More

by HINES910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Feb 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Wes and our team, and we look forward to working with you again.

Mar 01, 2022 -

HINES910 responded

This type of service is what I have received from the time that I first discovered Smith Motors since 1998.

February 25, 2022

Service was exceptional as always. Wes Reed, the service manager, always goes out of his way to please! Responsive, timely, and personable ..... More

by MYOUNG3235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Feb 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Wes is always able to help, and we hope to see you again!

February 23, 2022

It’s all about the staff and exceptional customer service. Best I have ever experienced in 45 years More

by Fave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Feb 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2022

The service department is always very friendly and professional. My car was ready as promised and nice and clean. They even fixed my front license plate. Highly recommend Smith Motors. More

by Ellenbeshara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ellen, and it's great to hear about your excellent experiences here at Smith Motor Sales of Haverhill Inc.

February 23, 2022

The service department did an exceptional job of fixing my car problem. The work was performed professionally and exceeded my expectations. More

by Chuck7300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

February 22, 2022

Always service my vehicles at this dealership, very good service and fair pricing. Everyone is very accommodating. More

by EWOOD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Feb 22, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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